• Designed, implemented, and managed network infrastructure to ensure optimal performance, reliability, and scalability.• Collaborated with stakeholders to analyze and identify network requirements, developing tailored solutions to meet business needs.• Configured and maintained network hardware such as routers, switches, firewalls, and wireless access points to support robust network operations.• Coordinated network acquisition, development, and maintenance, including VLANs, STP, EtherChannel, and routing (OSPF, BGP).• Led IT projects supporting system, network infrastructure, and digitization efforts.• Installed and configured client hardware, security devices, and applications; resolved related helpdesk tickets.• Troubleshot and resolved system, network, and security issues.• Monitored and maintained systems, networks, and security devices, including AD and Bitdefender Endpoint Security.• Monitored security alerts, analyzed incidents, and escalated issues as needed.• Implemented and maintained network security solutions, including firewalls and intrusion detection systems.• Prepared and updated documentation, user guides, and SOPs.• Managed vulnerability and patch management for networks and systems.• Led IT team in system and network deployment, including administering Azure AD and Microsoft 365 for security enhancements.

• Led IT projects network migration, server migration and new branches for the whole Myanmar.• Planned and designed network infrastructure for HQ and branches, including LAN, WAN, SD-WAN, IPSec VPNs, and Fortinet SSL VPN.• Provided support for network operations, troubleshooting incidents, and ensuring optimal performance.• Implemented security measures like firewalls, IDS/IPS, and encryption to protect against cyber threats.• Monitored network performance and resolved connectivity, configuration, and performance issues.• Conducted regular maintenance, including firmware and hardware upgrades, and system backups.• Monitored network performance and proactively troubleshot issues to minimize downtime, ensuring seamless connectivity across multiple locations.• Implemented and managed VPN solutions to support secure and reliable remote access for employees and partners.• Ensured compliance with network security policies, including configuring firewall rules and web filtering protocols to safeguard company data.• Conducted regular network assessments to evaluate current systems, providing recommendations for improvements and upgrades to optimize performance.• Documented network configurations, changes, and procedures to maintain an updated knowledge base for internal use and IT team reference.• Provided technical support and guidance to IT teams and end-users, troubleshooting and resolving network-related issues efficiently.• Participated in IT projects, offering network expertise and implementing solutions for critical infrastructure needs.• Managed vendor relationships, collaborating with ISPs and hardware suppliers to ensure timely procurement and installation of network components.• Stayed current with emerging network technologies and industry best practices to ensure continuous enhancement of network infrastructure and security.