Kyle Carlson Email & Phone Number

Minneapolis, MN, US

Process owner for IT Knowledge Management. Responsible for evolving and maintaining the Knowledge Base and access to information by using best practice strategies such as KCS.

Greater Minneapolis-St. Paul Area

• Troubleshot and resolved technological issues for customers
• Assisted in organizing company events on the store level including product launches, staff meetings, and training functions
• Managed employee operations on the sales floor when necessary – including break times, assignments, and schedule coordination
• Multitasked between service appointments, customer relations, merchandise sales, and other administrative tasks as assigned
• Performed hardware repairs of Apple technology.

Lausanne Area, Switzerland

• Re-organized and revitalized professional work flow patterns and project line-up on site for independent Swiss 3D video production company. Advised on client management strategies
• Worked alongside the CEO/Artistic Director in day-to-day operations
• Assisted the company in reimagining fresh and productive solutions for maintaining professional contacts and a robust retainer client base, focusing on generating new projects for the studio while maintaining the.
• Acted as Production Assistant for film shoots. Coordinated organizing, operations, lighting, and equipment in preparation for and during shooting
• Coordinated biennial 3D documentary film festival hosted by Nicolet Video Production
• Acted as a technological advisor for both existing technology and advising future purchases

Greater Minneapolis-St. Paul Area

• Troubleshot and resolved technological issues for customers
• Assisted in organizing company events on the store level including product launches, staff meetings, and training functions
• Managed employee operations on the sales floor when necessary – including break times, assignments, and schedule coordination
• Multitasked between service appointments, customer relations, merchandise sales, and other administrative tasks as assigned
• Performed hardware repairs of Apple technology.

Greater Minneapolis-St. Paul Area

• Troubleshot and resolved technological issues for customers
• Assisted in organizing company events on the store level including product launches, staff meetings, and training functions
• Trained customers in supported technologies in both one-on-one and group settings
• Managed employee operations on the sales floor when necessary – including break times, assignments, and schedule coordination
• Multitasked between service appointments, customer relations, merchandise sales, and other administrative tasks as assigned

Greater Minneapolis-St. Paul Area

• Facilitated sales of computers, mobile hardware and service plans.

Bloomington, MN

• Orchestrated all production departments to ensure the timely and successful execution of every aspect of production from start to finish — including construction, rehearsals, technical rehearsals, and performances
• Received and incorporated artistic, logistical, and financial feedback from show’s producers, director, and other departments into management and production
• Managed cast of 29 and crew of 9 throughout all rehearsals and performances
• Oversaw and maintained lighting of the show during performances and throughout the run of the production, operated the light board during performances

Greater Boston Area

• Organized, scheduled, and directly managed multiple, simultaneous rehearsals for cast of 28
• Planned, scheduled, and organized cast events
• Created and distributed production-related reports as needed
• Supervised and cared for animal cast members (a male cockatiel named “Rebecca”)
• Oversaw audience participation in the production – including addressing safety concerns and ensuring a smooth performance from a logistical perspective
• Directly facilitated a calm, well-managed, professional atmosphere by meticulously organizing events, coordinating schedules, managing production operations, and leading by example

Greater Boston Area

• Organized, scheduled, and directly managed rehearsals
• Facilitated communication between departments to ensure timely receipt of all deliverables and completion of all contingent responsibilities
• Oversaw the technical aspects of the productions – including lights, sound, performance cues, and administrative duties