Kyeshna Jansen Email & Phone Number

Toledo, Ohio Metropolitan Area

Toledo, Ohio, United States

Maumee

Sylvania, Ohio

Plymouth, Michigan

·Support key executive directors and managers·Track and report monthly sales activities, expenses, and account reconciliation·Create and manage the SharePoint site for the Automotive Division as well as other company specific software·Coordinate and manage facility and team projects including the annual NAIAS Charity Preview dinner, company holiday party.

• Oversee communications with the public, students, staff and faculty using telephones, two-way radios and email
• Dispatch appropriate college personnel and equipment to various locations as needed
• Record and maintain security files, distribution of keys, and lost and found property
• Advise faculty, staff and students about safety issues, weather conditions and other hazards
• Monitor campus security cameras, fire system and alarms

Ann Arbor

• Managed inbound product and prepared financial reports for multi-million dollar clients including Verizon HopeLine, Cell Phones for Soldiers, and Deloitte
• Coordinated and lead internal and external, cross-functional meetings for operation staff and executive level managers
• Developed and maintained a project schedule for an annual 20,000 unit donation worth $750,000
• Managed and reconciled client bank accounts for monthly $1M charitable gift contributions
• Administered meeting agendas and open action logs
• Negotiated and reviewed legal contracts

• Managed the sales process: prospecting, presenting, project planning, and contract negotiations
• Account administration: customer record maintenance, creating marketing material, quoting, and finance collections
• Created and demonstrated document management software for small business and multi-million dollar institutions
• Software integration including individual workflow processes for complex clients in the medical billing and laboratory fields

• Conducted outbound sales calls and accepted inbound calls
• Advised customers of available loan products while independently judging pre-qualifying factors
• Communicate and follow-up with customers to answer questions, advise status of loans, and request necessary documents
• Understand and manage loans to underwriting and government specifications
• Partnered with processors and underwriters to ensure smooth transfer of file from application to closing

• Managed multiple databases for the automotive aftermarket business unit including: part number and interchange, sales drawings, and pricing
• Calculated and implemented cost and pricing changes
• Researched and reduced surplus inventory
• Prepared cost analysis figures for executives
• Helped design and implement a website interchange system for cross-functional use
• Market and price analysis for the Automotive Aftermarket division

• Account administration: processed quotes/orders, data entry, answered emails/calls, and forecasted inventory
• Client relationship management
• Cross-functional communication with sales, production, and IT to consistently exceed customer expectations
• Developed training material and trained new team members on proprietary software application, procedures and standard processes

B.S., Human Behavior, Language Arts And Business

Associates