Kyla Dewar Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

As a brand-focused writer, I conceptualize and create clear, engaging copy for creative initiatives, campaigns and projects, including blogs, ebooks, web pages, emails, videos, customer stories and more. I draft compelling messaging that highlights the company's product and translate core differentiators into easily digestible messaging for an HR-focused audience — all while delivering a consistent voice, tone and style.

Toronto, Ontario, Canada

As a senior member of the Marketing team, I developed content for a global audience with a focus on lead generation. I was the lead writer for customer-facing content like blogs, infographics, case studies, emails, web copy, ad copy and more. In addition, I owned the content calendar for the business's core solutions, served as the primary point of contact for all customer-facing content needs and provided final approvals and guidance for all social media activity.

Remote

I wrote, edited and produced high-quality content including case studies, eBooks, web pages, webinars, infographics, and more. I also served as a key driver of content strategy across all channels and platforms and managed the corporate social media account by performing tasks including writing, scheduling, reporting and channel growth.

Remote

I worked to ideate, write, edit and update content for the Inside Geotab blog and the Geotab Careers site. In addition, I worked directly with HR and Corporate Communication team members to develop and produce content about employer branding and diversity, inclusion and belonging initiatives with a global focus. I also managed SEO content updates for the main Geotab website and blog.

Remote

I created and edited content for various marketing purposes revolving around brand communication. Duties included: writing blog posts, organizing and writing case studies, proofing emails, drafting social media messaging and updating brochures to align with brand standards.

Toronto, Ontario, Canada

I was responsible for managing, upkeeping and creating content for a host of websites. In this role, I built and published updated FAQ pages for eight websites and was a key content contributor to revamping the company’s corporate website. I was also the lead writer and editor for six other blogs on pet care, childcare, elder care and home care.

Toronto, Ontario, Canada

As a key content creator for the customer success team, I created hundreds of form responses to common customer questions, allowing faster answers and more time spent on complex inquiries. I was also a central point of contact for customers, solving any issues regarding the use of 30+ sites owned and operated by CareGuide.

Toronto, Ontario, Canada

In this year-long internship, I supported external clients with day-to-day publishing requirements. I was also a part of the team responsible for successfully launching Kobo audiobooks and acted as a lead traffic controller for all incoming client requests. Additionally, I assisted with quality assurance reviews for ebook and audiobook content.

Toronto, Ontario, Canada

As a freelancer, I supported the editorial and production departments by proofreading, writing and researching content for upcoming projects, overseeing the organization of data spreadsheets and maintaining the file archives for all projects. I also helped to develop several adult colouring books for distribution.

Toronto

During this contracted period, I assisted the editorial department with migrating archived files to a digital format. This entailed the management of dozens of print-only files and their transitions to updated digital formats.

Toronto, On

As a pivotal production team member, I assisted with proofreading and copy-editing content for internal and retail use. This included work on both fiction and non-fiction manuscripts.

Sheraton Centre Toronto Hotel

I managed and maintained member information, offered support to upper management and clients as needed, communicated important facility information in person and via phone/email, updated files and documents to reflect daily changes to the establishment and managed customer feedback submissions.

Toronto

Working as a regular freelancer, my tasks during this period included tagging documents for use in InDesign, fact-checking and proofreading manuscripts.

Working with the editorial and sales departments, I helped prepare for sales conferences by coordinating with internal team members regarding event planning and preparation, organizing submission schedules, maintaining deadlines, preparing slides for presentations and setting up meeting rooms and event displays.

Ryerson University

As the lead photo editor and graphic designer, I designed graphics, page layouts and ads for all print, digital, and broadcast content. I also co-ran daily editorial meetings, regularly pitched story ideas and wrote, co-hosted and produced a weekly news recap podcast. I was also responsible for writing and editing at least three weekly high-value news articles.

Bachelor'S Degree, Journalism

Attended and graduated from one of North America’s premier journalism programs with a Bachelor of Journalism degree and a minor in English.

Certificate, Publishing Intensive

Took part in the 2014 Publishing Intensive program and obtained a certificate in publishing with a specialization in design and digital.