Kyle Rich Email & Phone Number

Austin, Texas, United States

• Collaborate in the iterative training and improvement of LLM's focusing on enhancing their ability to generate responses that mimic human conversation
• Develop and craft a wide range of original, high-quality prompts designed to challenge and refine the model's capabilities
• Evaluate the model's output quality based on instructions followed, writing quality, and more using a structured rating system
• Edit generated content, focusing on grammar, punctuation, and truthful claims… Show more
• Edit generated content, focusing on grammar, punctuation, and truthful claims to enhance the overall quality and credibility of the content
• Grade the work of other writing evaluators to help ensure overall quality across the Outlier platform Show less

Austin, Texas, United States

• Managed Gartner Digital Markets’ Guest Expert Blog Program, featuring various thought leaders and influencers contributing their insights to help inform our audience of B2B software buyers how to embrace new trends &.
• Worked internally and externally to ideate topics for priority categories, stages of the buyer journey & SEO performance
• Coordinated with email, creative, partners, social and SEO teams to promote guest expert content across multiple channels
• Wrote copy, produced… Show more
• Wrote copy, produced graphics and created videos highlighting guests’ insights to embed & promote on B2B social pages
• Edited articles, graphics and videos for grammar & clarity, while inserting additional insights, research & product pages

Austin, Texas, United States

• Collaborated cross-functionally across teams (partners, email, thought leadership, creative, social) to ideate, test and develop new content formats, templates & assets for Gartner Digital Markets' three B2B software.
• Utilized proprietary research and assets to repurpose & produce new marketing content, increasing engagement by 30%
• Created and collaborated on blogs, eBooks, landing pages, videos, graphics and more across three B2B… Show more
• Created and collaborated on blogs, eBooks, landing pages, videos, graphics and more across three B2B software review sites
• Wrote copy across different verticals for email engagement, increasing open rates at an above-average rate of 22-25%
• Inserted proprietary Gartner research and relevant trends while maintaining our voice & editorial standards Show less

Austin, Texas

• Created interactive playbooks & educational job aids for WFM store employees across 500+ US stores
• Collaborated with subject matter experts to effectively clarify new store standards and operating procedures
• Distilled technical & complicated store processes into more digestible & visually stimulating guides
• Edited and updated 100+ existing playbooks to reflect the brand’s new info, format, messaging & voice
• Strategically determined the final copy, layout & visuals for… Show more
• Strategically determined the final copy, layout & visuals for clarity for each playbook & job aid Show less

Austin, Texas

• Oversaw 5 brand advocacy programs with the goal of influencing & educating IT pros on current brand initiatives & products to our network of over 6 million users
• Mobilized advocates to recommend different software, products, & services on a brand’s behalf
• Created content plans & developed editorial calendars to promote articles, live events, videos & eBooks
• Provided monthly reporting using qualitative and quantitative data that displayed each program’s impact

Austin, Texas Area

• Oversaw 5 brand advocacy programs with the goal of influencing & educating IT pros on current brand initiatives & products to our network of over 6 million users
• Mobilized advocates to recommend different software, products, & services on a brand’s behalf
• Created content plans & developed editorial calendars to promote articles, live events, videos & eBooks
• Provided monthly reporting using qualitative and quantitative data that displayed each program’s impact

Austin, Texas Area

Austin, Texas

• Wrote direct response marketing materials for a variety of e-commerce brands, across email and social (Facebook, Twitter, YouTube)
• Coordinated + launched a variety of social campaigns optimized for sales conversions and clicks, delivering an ROI upwards of 120%
• Audited + organized content databases for A/B testing email campaigns and more
• Wrote in multiple voices while consistently following our company’s sales format

Greater Chicago Area

• Assigned to the SC Johnson account and worked on social campaigns for four large CPG home cleaning brands (Glade + Scrubbing Bubbles + Pledge + Mrs. Meyers)
• Contributed copy for landing pages and paid social posts that achieved over 500k views + engagements
• Responsible for social analytics reporting, community management and social listening across Facebook, Twitter, YouTube + Instagram
• Assisted with new business pitches, preparing presentations for clients and management of… Show more
• Assisted with new business pitches, preparing presentations for clients and management of branded influencer content Show less

Fort Wayne, Indiana

To keep my writing and editing skills sharp, I contributed articles to SpacesQuarterly.com - A Modern Living Guide. Here, I wrote about food, architecture and interesting product reviews that piqued my writing interest.

4447. West Cortland Street

• Was In charge of writing product description and website copy for the company's three separate brands that included men and women's bags as well as luggage
• Conducted marketing research for brand outreach and growth
• Created original content for company blog

Chicago

• Responsible for posting and engaging with followers across our Facebook, Twitter and Instagram pages
• Represented our paper online by establishing a voice and growing our following
• Researched and followed best posting practices to gain most impressions
• Wrote copy and assisted production for our own in-house advertisements
• Continued to practice journalism by covering campus events for print and online
• Brainstormed, collaborated and partnered with student groups across the… Show more

Chicago

• Wrote a minimum of two articles each week published in our sports, health and science section
• Consistently spoke with new people while reporting out in the field or over the phone, building strong communication skills
• Worked closely with my section as well as the entire staff to meet deadlines

www.manofthehourmagazine.com

• Wrote a variety of articles outside my niche that got me familiar with an online writing style
• Kept intact communication with editors and other contributors across the country to meet deadlines and objectives
• Pioneered a weekly column that established a consistent voice with my writing

Chicago

• Helped launch Twitter and Facebook pages while managing them
• Conducted social media research to grow pages while keeping followers engaged with content and responses
• Scouted and recruited new businesses for the company to partner with

Bachelor'S Degree, Marketing Communications

Activities and Societies: Alpha Delta Sigma Advertising Honor Society, Student Newspaper Staff, National Student Advertising Competition.

Certificate Of Completion - User Experience Design Course, User Experience, Completion