• Scheduled reformulated products on the Colonial Pipeline from the Gulf Coast to terminals in the Mid-Atlantic• Developed Tableau dashboards to enhance insights into customer forecasting and demand behavior• Solved day-to-day operational issues through leveraging the supply chain and constant communication with 3rd parties

• Aided in optimizing Delta’s flight schedules to best capture weekly demand changes while ensuring the schedule’s compliance with operational standards and constraints • Routinely made customer-impacting decisions by prioritizing constraints to determine which flights in each schedule needed timing changes, plane size changes, or other alterations in order for the schedule to be viable• Built and managed Macro-assisted Excel reports to track schedule consistency and international slot compliance

-Supervised the Campus Recreation Center's (CRC) student employees in customer service, fitness assistant, and lifeguarding roles-Ensured smooth running of the CRC by handling anomalies such as patron injuries and maintenance issues-Interacted with the CRC patrons to ensure their maximum satisfaction with the CRC's facilities.

• Identified potential savings of $5-$10 million in the transportation space through analyzing costs and benefits of speeding up customer transfers and re-pricing long distance transfers• Improved communication skills by presenting recommendations to strategy leadership• Honed SQL and Excel skills through deep dive analyses into CarMax transportation data

• Aided in communication of Southwest’s base schedule changes to key external stakeholders, including penning the document for conveying the October base schedule changes to the Chief Executive and Chief Pilots• Analyzed data on market and route passenger traffic and levels of service to support recommendations for changing capacity on routes• Created a tool for the Schedule Design team to analyze correlation between weekday and weekend schedules• Improved and standardized team’s processes by creating how-to documents for common requests

-Software Consultant for Manhattan Associates WMi Series Warehouse Management software-Aided implementation of the WMi software into a new distribution center for Wolverine Worldwide, Inc.-Gained experience in system and regression testing of Manhattan's WMi software-Honed SQL skills by using the language frequently for database manipulation and navigationAt Manhattan, I have been able to gain invaluable experience in both software design and testing and working with consulting clients. On the software side, I have been able to apply my knowledge supply chain and database concepts to help tailor Manhattan's WMi software for their client Wolverine. On the client side, I have gained experience in client problem solving by working through issues with Wolverine in frequent calls and meetings.