Supervisor over Appliances, Cabinets, and Millwork. Oversee a dozen employees while work diligently to make store sales goals. I work with ASM’s and Store Manager to maximize excellent customer service and assist in daily tasks.

Oversee all 7 areas of the department to ensure work efficiency and safety measures were executedUtilized knowledge of varying communication styles to interact with patrons and employees of diverse cultural backgrounds, creating a positive customer experience and work cultureUtilize a vast array of technological programs (i.e. Fusion, Connect 2, Winpak, Microsoft Office and Google Forms)Exhibited organization when multitasking to complete facility reservations, risk management, and customer serviceMonitored the well-being of 700+ patrons and 30 staff on a daily basis, demonstrating critical thinking in all incidents that occurred in the 153,000-square foot facilityCoordinated up to 5 different facility reservations to flow seamlessly Provided excellent customer service for approximately 15,000 members and guests, acting to facilitate and resolve all conflicts