Kyle Carr Email and Phone Number

• Coordinating Staffing Resources: Collaborated with recruitment to ensure the timely placement of qualified nursing professionals.• Building and Maintaining Relationships: Developed and nurtured strong relationships with hospital systems and MSP professionals to understand their staffing needs.• Client Communication: Served as the primary point of contact for clients, addressing concerns and providing updates on staffing solutions.• President's Club: Placed RNs on over 300+ assignments in the year in 2022

• Candidate Sourcing: Identified and sourced potential candidates through various channels, including job boards, social media, and referrals.• Talent Pool Development: Built and maintained a pipeline of qualified nursing professionals for current and future staffing needs.• Resume Reviewing: Assessed resumes and applications to identify suitable candidates based on experience, qualifications, and fit for specific roles.• Conducting Interviews: Performed phone interviews to evaluate candidates’ skills and preferences to determine what positions would be most suitable to their experience• Candidate Engagement: Maintained regular communication with candidates throughout the recruitment process, providing updates and feedback.• Ensuring Compliance: Adhered to all legal and regulatory requirements in the recruitment process, including background checks and credential verification.• Leaders in Training: Participated in program to mentor newer recruiters from 2019-2020

• Inbound Calls: Received calls from the queue to speak to potential and existing customers to promote Verizon’s products, services, and special offers.• Needs Assessment: Engaged with customers to understand their needs and recommend suitable products or services that align with those needs.• Handling Transactions: Processed sales orders efficiently, ensuring accurate input of customer information and selections into the system.• Meeting Sales Targets: Strived to meet and exceed individually implemented goals and performance metrics established by management.• Winner’s Circle: Finished top 10% of salesmen in the country with 130% to quota for 2015

• Supervising Teams: Assisted in leading and managing small teams right out of training, providing guidance and support to ensure that each new team member would meet their goals.• Monitoring Progress: Tracked team performance against key metrics, providing feedback and support to enhance call-flow effectiveness.• Conducting Evaluations: Participated in performance reviews, helping to identify development opportunities for team members to coach them through.• Facilitating Meetings: Led team meetings to discuss training topics, new promotions, and best practices.• Companywide Implementation: Success in this program fostered a nationwide adoption amongst all Verizon call centers in 2015.

• Data Collection: Assisted in gathering environmental information from various sources, entering the data into Excel and Access reports.• Administrative Support: Prepared mass letter campaigns, answered phones, copied and filed documents, purged files, and completed other clerical duties.• Legislation Assistance: Preformed online research for a project helping the CalEPA create Rigid Plastic Packaging Container legislation.

• Assisting in Sales Goals: Supported the Store Manager in achieving sales targets by motivating the team and driving sales strategies, as well as meeting my own sales metrics each week (12% of gross weekly sales).• Supervised Staff: Managed multiple employees throughout the day, assigning tasks such as cashier, shipment, or sales depending on business needs.• Assisting with Store Operations: Supported daily operations, including opening and closing procedures, cash handling, and reporting.• Onboard New Employees: Assisted in training new staff members on company policies, customer service standards, and product knowledge.• Maintaining Store Presentation: Ensured that the store is visually appealing and meets Tilly's merchandising standards, including window displays and in-store layouts.