Kyle Crowther Email & Phone Number

Murray, Utah, United States

Utah, United States

Riverton, Utah, United States

• Drove implementation of Adobe Analytics on 10+ features and 150+ pages identifying UX flow issues, and then implementing a redesign effort to reduce customer support requests.• Added 10+ product improvements to the roadmap identified through discovery by conducting 8 user interviews, analyzing website analytics trends, and analyzing trends from 3000+ survey responses.• Improved simplicity and determined the optimal customer-centric feature set by creating and then testing multiple prototypes in user interviews.

Greater Salt Lake City Area

• Saved company $100,000+ through problem solving and decision-making regarding equipment testing, material purchasing, and customer specifications• Managed 400+ projects efficiently through salesforce, including all expedited orders• Led $2M project (company’s largest), and resolved all customer complications• Saved 40+ weeks of lead time through verifying compliance with customers’ project specifications• Managed cross-functional teams of engineers, planners, and purchasers to provide highly specialized equipment• Collaborated with engineers to ensure product quality, and conformity to customer specifications

Salt Lake County, Utah, United States

• Decreased time taken to purchase materials for projects by 150% through efficient work practices• Implemented just-in-time manufacturing to decrease inventory levels while not affecting manufacturing lead time• Strengthened and developed relationships with vendors enabling better customer support

Online

Digital marketing, and developing social media.Grew multiple company twitter accounts by over %500 to over 5,000 followers

Lehi, Utah, United States

• Reviewed SPC charts to determine efficient time to remove equipment from production for maintenance procedures• Collaborated with engineers on equipment maintenance and testing• Analyzed qualification test data to make decisions on next steps to be taken• Prioritized tasks each day to maintain steady production, mitigating issues that would cause bottlenecks

Lehi, Utah, United States

• Controlled social media and analyzed trends to advise on strategies for increased engagement• Created strategy and script for a set of 3 video campaigns used to attract top engineers and talent• Advised on promotion and organization of a Larry H. Miller “Tour of Utah” event

Lehi, Utah

• Oversaw 120+ pieces of wet processing equipment while working in a clean room environment • Extracted chemical samples from equipment and delivered for evaluation

Lehi, Utah

ConstructionInstalled tracks for overhead hoist transport devices in Micron's clean room facility in Lehi, Utah

Master Of Business Administration - Mba, Marketing

Activities and Societies: • Member of the Prod. Mgmt. Assoc., MBA Marketing Association • Information Systems Minor • Emphasis in Product.

Bachelor Of Applied Science (B.A.Sc.), Business, Management, Marketing, And Related Support Services

Activities and Societies: Marketing Association

Education record

Activities and Societies: National Honor Society