Customer Success Manager Iii
United States
Assist BioPharma, large or small, get their asset to the end user the safest, fastest and most effective way possible.- Help companies forecast and analyze their shipping schedules, making sure they have product on hand at all times to ship their assets the best possible route.- Manage, invoice and order product per a push or pull schedule that the company agrees to with AeroSafe.- Host, update and acknowledge companies with their forecasts, shipping capabilities and new opportunities to work through (could be new sites and/or new information).- Handle millions of dollars' worth of product and secure shipping solutions to assist biopharma in securing an effective shipping solution for their product to their end user.- Analyze data for shipping lanes, customer demand forecasts, replenishment schedules- Create documentation for interactive shipment assistance with Microsoft Excel, Power BI, IFS-Systems and processes used: IFS Enterprise, Quickbooks, Large Excel Formulas for Data and Formatting, Power BI, Visio, Salesforce, Traction Tools, Intellect