Functions on an advanced level using multiple computer platforms, navigating different reporting systems, and applying advanced analytic tools to support complex assessments, analytics, data transfer, and honest broker needs in support of the Oncology Research Information Exchange Network (ORIEN) operations and third party research project activities. Also performs complex data queries/analysis, ad hoc reporting, data mining, pattern and trend analysis to complete research and analysis projects using various medical data sets.

Supports feasibility assessment, analytical, data transfer, and honest broker needs for the Oncology Research Information Exchange Network (ORIEN) and third party research project activities at M2Gen. Meets with key stakeholders to synthesize requirements for complex data queries within the institutional data warehouse. Performs complex data queries/analysis, ad hoc reporting, data mining, pattern and trend analysis to complete research and analysis projects using healthcare and specimen data.

Served as lead analyst responsible for creating and coordinating team workflow and managing office processes. Initiates and performs technical procedures to analyze, reanalyze, and monitor EMR deficiencies according to Joint Commission and Medical Staff Rules and Regulations for regulatory requirements on outpatient, emergency room, and inpatient cases. Position particularly involved understanding and performing physician suspension/chart completion procedures for Arnold Palmer and Winnie Palmer Hospital. Coordinated and assisted in completion of Content Audit: analyzing and gathering statistical data regarding physician documentation and completion procedures for reporting to the Medical Records Committee and any other hospital committee as needed. Assisted in completion of Induced Termination Of Pregnancy Study, coordinated National Patient Safety Goals Study, and prepared, coordinated, and conducts Health Information Management Clinical Systems training of Sovera EMR documentation system with attending physicians, residents, and allied health medical staff.

Assisted in research projects, documentation, and implementation of effective processes to improve operational and clinical efficiency in hospital. Actively engaged with Executive Leadership, working closely with hospital’s administrative and management teams throughout the process of improving HCAHPS scores and service standards. Extensive work with Microsoft Excel, independently completing projects and surveys to gather and present information on operational inefficiencies.

Specialists in Assets Protections department responsible for educating guests and team member’s on the most effective ways to optimize their safeness and prevent incidents from occurring on and off the property. Worked closely with human resources and executive team to ensure safety and comfort on the property and interacted with individuals in all types of situations from criminal offenses like theft & fraud and sexual harassment to accidental incidents such as a slip and fall or an emergency response, helping to resolve incidents and conflict. Strong interpersonal tact and communication skills are utilized on a daily basis. Duties involved training new Assets Protection staff, scheduling, orientations, and service recovery.