Kyle Frei Email & Phone Number

Tualatin, Oregon, Us

Perform Battery Cabinet (BC) installation, start-up and conditioning, commissioning, debug and testing, as required at client locationsTroubleshoot and failure analyze product issues via email, phone, or traveling to customer sites Work with Engineering, Quality, Sales, and Production to promptly and efficiently resolve product issues and satisfy customer expectations and requirementsGenerate, track, and report Key Performance Indicators (KPIs) for the departmentTechnical documentation of necessary processes and proceduresProvide exceptional technical service and support to internal and external customers to ensure the highest level of customer satisfactionConduct training and refreshers on Battery Cabinet (BC) Systems to Service and Support personnel, customers, and 3rd party service providers

Henderson, Nv, Us

Provide quality customer service maintaining and servicing customer critical power equipment, such as Uninterruptible Power Supplies (UPS’), Power Distribution Units (PDUs), Bypass Cabinets and Battery systems.

• Provide technical site analysis to resolve customer issues and to perform field service duties on a complete range of precision cooling equipment and UPS equipment.• Perform startup/commissioning, preventative maintenance, and unscheduled maintenance on all precision cooling equipment and UPS equipment.• Document all required information for each site visit; work with other team members to complete custom and large installation projects.• Educate customers on basic operation of their equipment; inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer. • Completed training course: Uninterruptible Power Supply Maintenance and Repair.

• Troubleshoot electrical and mechanical equipment breakdowns.• Perform preventative maintenance on a variety of washers, sterilizers, and reverse osmosis units.• Repair and install infection control equipment in hospitals and surgery centers.• Organize and prioritize a continuously changing workload, ensuring that all customers’ calls and inquiries are replied to.• Completed training course: Sterilizer/Washer Maintenance and Repair

Washington, Dc, Us

• Collateral Duty Inspector / Work Center Supervisor: trained and supervised over 20 personnel in troubleshooting and repair of AV8B Harriers.• Conduct troubleshooting and repair of electrical power, lighting, landing gear, flight controls, power plants, hydraulic and fuel systems, instruments, communication, navigation, and weapons systems on the AV8B Harrier.• Keep records of maintenance and repair work; coordinate work with engineers, technicians, and other aircraft maintenance personnel.• Install electrical and electronic components, assemblies, and systems in aircraft, using hand tools, or soldering irons. Connect components to assemblies such as radio systems, instruments, magnetos, inverters, and in-flight refueling systems, using hand tools and soldering irons.