Kyle Geist Email & Phone Number

Reston, Virginia, Us

Guide clients through the purchase process from start to finishConduct needs analysis and cost-estimates to transition prospects to customers Explain and conduct purchase agreements and coordinate with the NVR Mortgage team to ensure proper financing Coordinate with all departments to ensure timelines are met Initiate prospecting and marketing campaigns through multiple sources to attract clientsBuild value to clients by demonstrating model home, home sites and community amenities.Effectively communicate blueprints and site plans to prospects Consistently achieved superior customer service ratings

Richmond, Virginia, Us

Consistently achieved and exceeded company’s daily sales goals and monthly targets on average of 10%.Recruited, hired and trained multiple talents for all departments.Directly managed up to 80 associates and up to 250 indirectly.Provided excellent internal and external customer service by applying critical thinking skills and functional expertise to resolve issues.Built relationships with credit analysts from various finance companies to obtain financing offers or to rework unfunded contracts.Managed e-commerce through multiple lead programs to ensure customer satisfaction while achieving sales quotas.Held daily and weekly sales training on company and product knowledge to ensure sales associates development.Proposed and executed new initiatives to upper management on a weekly basis. Monitored the market using various tools to ensure competitive pricing on product. Responsible for scheduling and ensuring proper staffing levels using customer traffic flow reports.

Richmond, Virginia, Us

Ensured the highest level of customer satisfaction while exceeding monthly sales targets on average of 60%.Provided a world class experience by assisting customers from start of sale to completion.Followed up with customers 100% of the time to generate referrals, resolve any problems, and to thank them for their business.Generated new business through e-commerce leads and phone calls.As a certified sales mentor, trained new sales associates to become successful at achieving sales goals while providing excellent customer service.