• In charge of 7 fuel oil trucks and 12 service vehicles. I.E maintenance, legal, inventory, issues etc.• Keep track of drivers, address and handle driver issues, creating driver & office staff schedules.• Answer customer calls, set up deliveries, customer service to the fullest. Defusing customer issues. Generating sales leads.• Respond to emergencies including spills, tank ruptures & hazmat incidents.• Knowledge in fuel oil trucks, home heating oil & tanks, on road fuels.• Basic knowledge of HVAC• Land remediation, environmental clean up, hazmat knowledge.• Ordering & keeping track of materials for jobs & stock.

Tow truck operator and recovery agent• In charge of dispatchers, light and heavy drivers• LEVEL 3 certified by GSTA for towing and recovery• Managed / Maintained multi-million dollar towing fleet• Responsibilities at 3 locations from driving to business operations• Towed for 14 township police departments, 4 state police barracks, NJ motor pool, NJ transit police, City of Trenton police, Mercer County sheriff office and the Mercer county prosecutor’s office

Customer service / Appliance Sales & Kitchens/Hardware/Outside garden specialist.• Educated customers on product knowledge and helped them throughout the buying process• Managed orders, scheduled and tracked deliveries• Promoted credit cards and extended protection plans• Averaged $80,000 to $100,000 in sales per month with the highest month in November 2013 with 1.8 million in sales with a 36 percent margin. Myself & Willie James were always in the top 5 sales for the market.• 6 million in annual sales within the appliance department