Kyle Hart Email & Phone Number

Bothell, Washington

Created Web base BI tools allowing customers to view and edit their data stored in our hosted datawarehouse.Directly supported customers finding data discrepancies.Created software allowing increased productivity for customer support.Developed procedures using SQL databases to streamline the installation of proprietary software oncustomer servers. Reduced installation time by 60%Installed SQL servers remotely on customer computers.Use dynamic SQL to greatly improve procedures to save the company time and moneyGenerate scripts daily to help customers run reports on multiple data sets that get joined togetherMaintained 30+ separate data warehouse installations for multiple customers.Created an online ticketed support system to include:Auto email systemComment section with solutions trackedConfirmation emails sent to support staff and customer for trackingpurposes.Complete audit trail of support activity.Allow for addition of outside comments to be gathered as a forum.Created mobile application using Xamarin for custom dynamic form entry that syncs up with the mainwebsite and data warehouse, allowing customers the ability to use while offline.Created mobile application using Unity allowing customers the ability to perform cycle counts forinventory control and auto supply order.Worked on a vendor management interface website.Implemented salting and hashing of customers passwords with an email password recovery system aswell as Two Factor auth using Google authenticationDeploy websites using IISCreate and support ETL system to supply customers with an efficient data warehouse to report off ofCreated and implemented web APIs to connect to the data warehouse that customers report off of