Kyle Kelley, Pmp, Csm Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Denver, Colorado, United States

Denver Metropolitan Area

Greater Denver Area

Special Events Sales Manager- The Fillmore Auditorium (Acting Director)Responsibilities • Responsible for The Fillmore Auditorium’s special events program including managing, researching, creating, coordinating, and implementing all current and future private events, rentals, tradeshows, product launches, and employee appreciation activities• Manage and prepare yearly budgets while collaborating with the venue General Manger on best ROI practices via marketing campaigns, procedure optimization, and monitoring employee productivity with the goal of reducing costs• Oversee the production of special events including comprehensive event plans, timelines, materials both outsourced and in-house inventory, event staff, ticketing and RSVP lists, catering, décor, and day-of logistics• Manage and negotiate all special event supplier and vendor contracts• Lead, manage, and assist in scheduling all security and front of house staff for all special events, up to 50 employees per shift• Manage and report weekly sales activity and metrics through Caterease and Salesforce CRM• Qualify leads from marketing campaigns as sales opportunities• Contact potential clients through cold calls and emails Accomplishments• First Special Events Sales Manager in the 100+ year history of The Fillmore Auditorium • Created and implemented a special event protocol and training for venue staff to follow• Tripled special event count within first three months of the role• 150% to yearly quota before the end of Q1• 75% client retention rate on previous years’ events• Reduced day of special event costs by 15% after completing a detailed study of our event plans, staffing, timelines, and materials• Expanded event portfolio and venue capabilities by selling and implementing first time fashion shows, awards ceremonies, and a beer festival

Denver, Co

• Achieved personal “all-time high” in sales two months into the role, surpassing revenue goal of $5,000 per week • Achieved over $300,000 in revenue just 8 months into the role and met 115% of monthly quota at time of resignation • Initiated and grew the relationship of Robert Half Technology Denver’s second largest revenue generator • Collaborated and implemented a strategic sales plan to grow our infrastructure business• Created and contacted a list of local companies who had not yet migrated their Windows Operating System from 7 to 10, offering consultants to complete the migration at a reduced cost• Recruited and deployed consultants for all different IT positions from support, infrastructure, to development• Working knowledge of frameworks, libraries, technologies, and both back-end and front-end programing languages including .NET and ASP.NET, Python, Java, J2EE, JSP, HTML, HTML5, XHTML, CSS, JavaScript, JQuery library, RESTful API’s, and certain database technologies • Identified client needs, suggested, and presented appropriate candidates and created reports weekly on sales activity and metrics through Salesforce CRM• Created and implemented Culture Club and lead internal company events and volunteer/donation opportunities

Coors Field

Responsibilities: Premium ticket sales including suites, season tickets and group sales. Be proactive in generating new leads through prospecting. Nurture and grow existing sales pipeline in a fast sales cycle. Manage and report weekly sales activity and metrics through CRM.Accomplishments:• Surpassed 2017 sales goal before the All-Star Break, first in Rockies history• Increased sales by 40% in 2017, 27% in 2016, and 114% in 2015• Exceeded non-renewal revenue targets by 32% in 2014• On pace to sell $3.5 million in 4 seasons—a record with over 75,000 tickets sold• Achieved above average client 75% retention rate• Quickly adapted to market changes while consistently exceeding call standards• Delivered superior level customer experience to diverse clientele ranging from individuals to small businesses to SMB to enterprise customers• Leveraged social media skills to consistently increase sales• A key contributor in the MLB’s Top 10 for Total Attendance• Collaborated with Rockies Corporate Partnerships to identify sponsorship opportunities for top leads and top-dollar clients generating additional revenue

Coors Field

Responsibilities: Rockies’s inbound call ticket sales. Generate new leads from a list of previous individual ticket buyers. Manage and report weekly sales activity and metrics through CRM.Accomplishments:• Quickest to be promoted from Inside to Outside sales in the history of the Rockies Ticketing Department.• Exceeded weekly and monthly revenue targets. • Promoted to Outside Sales after delivering consistent results during first three months on Inside Sales team.

Coors Field

Responsibilities: Delivered clubhouse and hospitality services to MLB players, coaches and staff. Professionally served and ensured accommodations for MLB visiting teams and handled all personal requests from players, coaches, staff and management. Led inventory management of clubhouse and player equipment. Participated in the continuous evaluation of service levels, consistently striving to improve the experience for the visiting teams. Accomplishments:• Recognized by numerous visiting MLB teams as a top contributor. • Member of clubhouse team that received Top Visiting Clubhouse Team in the National League as voted on by players and team personnel.

Responsibilities: Provided valet, bellman and in-room-dining services. Accomplishments:• Key contributor on a team consistently named to the top 40 of all Westin Hotels worldwide in overall guest experience and satisfaction. This statistic is measured using the Starwood Hotels and Resorts Guest Experience Index Survey (G.E.I.).• Leveraged excellent teamwork skills in a busy and diverse environment to deliver best-in-class customer experience for domestic and international clientele.

Project Management Certificate

The candidate has completed 6 weeks of Project Management training in managing teams, creating project management plans, and understanding.

Bachelor Of Science (B.S.), Marketing

• Developed business plans for small businesses in the Denver metro area. • Senior project: Developed a comprehensive marketing plan based.