Oversee regulatory compliance, learning and development, human resources, and multiple R&D projects. Wearer of many hats.

Oversee compliance between 3 facilities and 4 licenses, including Med and Adult Use licenses for cultivation and processing. Implement program of control to ensure adherence to state regulations and internal guidelines. Utilize expertise in change management and process improvement to evaluate, define, and implement solutions to increase efficiency while reducing errors and costs. Instrumental in reducing operating expenses by over $75k per year through sourcing negotiations and… Show more Oversee compliance between 3 facilities and 4 licenses, including Med and Adult Use licenses for cultivation and processing. Implement program of control to ensure adherence to state regulations and internal guidelines. Utilize expertise in change management and process improvement to evaluate, define, and implement solutions to increase efficiency while reducing errors and costs. Instrumental in reducing operating expenses by over $75k per year through sourcing negotiations and implemented inventory controls. Leading implementation of standard operating procedures and training modules to acclimate and onboard new staff. Performs cost analysis on various SKUs; realized a 3% savings on edible batch production despite a 55% increase in starting materials through sourcing and process improvements. Building out CRM and developing sales strategy. Implementation of unified goal and approach to streamline the sales channel lead to 4 closed sales in first 6 visits. Continual review and update of program geared towards further increasing market penetration on lesser known SKUs.Oversee multiple projects across all departments. Perform cost analysis on retail SKUs to adjust production schedules and targets. Identify improvement opportunities and implement solutions which have doubled productivity in multiple areas. Gathered data on employee performance and attendance for each department to create and implement organizational structure. Regularly identify new project opportunities to align goals and missions of each segment of the company. Show less

Cultivator working with plants through all stages of growth to harvest, tracking inventory and helping ensure Metrc compliance.

Lead instructor fortunate enough to work with great groups such as Wounded Warrior and Accenture Federal. Led transformation of in person simulation to an online format at the onset of Covid-19.

Reviewed requests for claim data from organizations such as the National Insurance Crime Bureau, internal fraud prevention, and various state departments of insurance. Ensured regulation and compliance adherence in providing proper documentation and claims records to internal legal team and outside attorneys.

Handling low and mid complex property claims in the Eastern Zone. Collaborated directly with contractors to resolve estimate discrepancies. Disseminated policy information, deductible application, and offset of special limits/coverages to customers. Instructed customers of all ages and backgrounds via phone to setup app for real time video collaborations to scope claim damage and expedite payments.

Senior Specialist handling recoverable depreciation request at all levels of property claims. Focus on mentoring others. Created Workflow Process Improvement document to assist new hires as well as current employees in managing workload and meeting SLAs. Led Large Loss recovery team, instrumental in adjusting claim distribution and decreasing turn around times.

First level technical support for use of ForemostSTAR website to quote, issue or endorse policies. Participated in pilot programs, website improvement testing and process/scoring reviews and updates. Used knowledge of policies to support agents in quoting proper policies and coverage levels.

Processed personal property lists and provided support to field representatives via the hotline. Participated in Contents Lean Pilot, acting as primary contact with customers, issuing reports and settlements.

Managed day-to-day operations, handled all aspects of customer service. Created, implemented and oversaw use of tuition trackers and registration processes. Handled inventory management and oversaw scheduling and completion of special projects as well as field trips.