Kyle Kopp Email & Phone Number

I was tapped to assemble and lead dedicated Cloud Engineering teams while serving as product owner for Huntington’s Azure and AWS platforms. Here, I navigate the traditional banking landscape to meaningfully modernize my company’s IT infrastructure.Entrusted to assume necessary workloads and functions, stabilizing team capacity amid change management.Establish platform policy, collaborating with program management, risk, and cyber teams to align cloud governance with CSA CCM standards and controls; build cloud committees and 100+ approved services.Oversee growing cloud operating budget, leveraging native cloud services for centralized security, controls, and cost analysis.Represent engineering team in company-wide and varying committee meetings, articulating complex and high-risk digital transformation visions to secure stakeholder buy-in.Support 5-10 cross-functional application teams to address knowledge gaps, cultivating their self-sufficiency. Integrate infrastructure with central DevOps team to implement Azure DevOps CI/CD pipelines into platform channels, supporting product teams and full-stack development.Direct Security operations and peer teams to pull feeds from native cloud security services, including CloudTrail, GuardDuty, Security Hub, Inspector, Systems Manager, Azure Event Hub, and Splunk.Guide large-scale cloud and SaaS migrations for mergers and acquisitions, adhering to timeline and cost expectations.Select AchievementsGenerated significant cost savings by spearheading end-to-end migration of firm’s entire backup solution from on-premises to cloud environment. Enabled IT landscape greater scalability and efficiency in managing higher workloads and complex projects.Doubled cloud engineering capacity to manage accelerated workflows.Expanded usability of Azure SSO, Azure AD, Microsoft Identity protections and conditional access, Microsoft CASB across AWS, Azure, and GCP through rigorous user testing.

As the Product Owner for Huntington’s Office 365, desktop, and related products, I developed and executed the strategy, business case, roadmap, and implementation for migrating 19K users from a legacy system to Office 365.Managed ~70 direct reports. Refined and expanded existing team into five established cross-functional teams encompassing ~50 engineers.Led cloud governance working group to formalize strategy and legal contracts that accurately reflect licensing.Trained every business unit (BU); identified processes entrenched in legacy solutions and informed teams how processes translate to new environment. Select AchievementsLed company-wide, year-long Office 365 migration implementation. Analyzed, validated, and rigorously tested thousands of business processes, assessing technology capability and BU alignment.Transitioned Collaboration and Cloud to Microsoft Teams during pandemic. Presented remote environment to CEO and leadership to secure migration buy-in.Reduced mean repair time drastically by implementing standardized monitoring at infrastructure and application level, enabling reasonable response times and bolstering user satisfaction.Deployed core security, identity, and mobile best practices; replaced more than five security solutions to maximize the value of Microsoft licensing.

I implemented cutting-edge observational technologies to advance enterprise-wide infrastructure, application monitoring, and performance testing across 18K+ devices and 100+ approved services.Crafted comprehensive strategy and business case to centralize monitoring, expand coverage, and streamline product utilization, optimizing organization-wide efficiency.Established Application Performance Management (APM) practices and standardized monitoring strategy, instituting SLAs and delivering 100+ monthly application availability reports.Introduced strategic solutions and integrations between Zenoss, Dynatrace APM Suite, and ServiceNow, facilitating streamlined incident assignment processes and maximizing product utilization.Drove significant engineering team growth, expanding capacity from three to 13, and furthering service coverage.Recognized as an industry leader, presented at Dynatrace and Zenoss conferences from 2013 to 2016, earning three prestigious awards from Zenoss for innovation and excellence.

I was promoted from Lead Engineer (02/2010) to head Enabling Services and oversee the day-to-day operations of 20 engineers across four locations and three countries, providing comprehensive support for a 27K-user Citrix farm, a 26M-page-per-month RightFax environment, and newly developed Web Attachmate infrastructures.Managed robust $8M budget encompassing resources, software, hardware, and support services, ensuring optimal allocation and utilization of financial resources.Established Retail Windows Engineering Committee, fostering cross-tower cooperation and collaboration to drive innovation and efficiency in retail operations.Orchestrated planning and execution of Microsoft SCCM, SCOM, and OPALIS projects, laying groundwork for large-scale deployment across 3.7K servers, enhancing system management and operational effectiveness.Designed, implemented, and maintained 400+ resilient servers, the Citrix Presentation Server 4.5 farm, spanning four data centers, granting 30K+ users across 140 locations in nine countries access to 750+ published applications.Conducted comprehensive capacity planning and trend analysis of Citrix farms utilizing EdgeSight, ensuring optimal performance and resource allocation to meet evolving business needs.Established dedicated WSUS Environment, automating vulnerability management processes for 320+ servers, elevating security posture and streamlining patch management procedures.

Bachelor Of Science, Management And Leadership

Associate Of Science, Microcomputer Application/Programming