Kyle Lacroix Email & Phone Number

Toronto, Ontario, Canada

As an E-commerce Sales and Operations Associate, I play a vital role in ensuring smooth order processing, efficient logistics, and exceptional customer satisfaction. My responsibilities are diverse, blending inside sales, operations, and shipping to drive profitability and improve service delivery. Key responsibilities include:- Following up with customers.

Greater Toronto Area, Canada

- Spearheaded account management initiatives, achieving over 30% growth in the active account base within one year through strategic sales targeting and exemplary customer relationship management.- Excelled in project management and onboarding of significant international accounts, enhancing client retention by actively managing hundreds of accounts, with.

Brampton, Ontario, Canada

- Achieved sales targets by leading a customer-centric team and optimizing store operations, contributing to consistent revenue growth.- Enhanced customer experience by developing and implementing innovative service strategies, which improved customer satisfaction and encouraged repeat visits.- Managed store operations efficiently, reducing costs, shrink.

Mississauga, Ontario

- Identified and capitalized on market opportunities to drive growth and establish Yapalong Inc. as a leader in innovative two-way radio technology.- Developed and executed comprehensive strategies that spanned marketing, sales, and technical material creation, significantly enhancing the company's market presence.- Played a pivotal role in establishing.

Ontario, Canada

- Demonstrated excellence in sales, consistently meeting and exceeding monthly sales targets through strategic customer engagement and expert knowledge of bathroom fixtures and furniture.- Fostered strong relationships with vendors and contractors, promoting brand awareness and facilitating collaborative marketing efforts that enhanced the store’s.

Ontario, Canada

- Lead sales operations and staff management at Mind Games, a premier toy and hobby store situated in a bustling retail mall in Brampton, Ontario, significantly boosting store performance and customer satisfaction.- Leveraged exceptional leadership skills to cultivate a high-performing team, enhancing staff expertise in product knowledge and customer.

Brampton East

Kyle was a candidate for the Brampton East Riding in the 2015 Federal Election. He largely managed his own campaign in order to put himself on the ballot as a choice for those who wanted to vote for The Green Party. He attended debates, discussions and interviews. He also engaged citizens both on the street and door-to-door, distributing voter information.

Kyle provided a blend of sales, service and administrative duties. His primary responsibilities included checking members in and out of the club, processing orders for members, and responding to inquiries via in person, phone and email. He was also responsible for communicating with vendors to gain product knowledge, ensuring efficient productivity levels.

499 Main Street South, Brampton

Organize and lead a team to ensure amazing guest experience. Maintaining breakout schedules, handling large amounts of cash during close and open shifts, and directing work flow to team members. Training and coaching to new team members while developing experienced ones to ensure maximum productivity. Ensuring there are safe conditions both for employees.

49 West Drive, Brampton, ON

Operated and maintained palletizing machine inside a factory for continuous product manufacturing (glass bottles). Employed proper safety procedures while around automated parts, broken glass, chemicals and other workplace hazards. Prepared skids for shipment at distribution center. Cleaned and maintained factory floor.

Trinity Commons Mall

Specialized in customer relations, satisfaction and product knowledge. Followed responsible safety practices while setting up, moving or handling merchandise/ equipment. Trained several individuals in specific store operations such as plan-o-gram setup and paint mixing. Received two awards for excellent customer service. Established long-term rapport with.

372 Main Street North, Brampton, Ontario

Customer service and kitchen work. Thorough knowledge of all menu items and kitchen processes. Followed strict food safety procedures. Trained to use the cash register, receive incoming shipments, and overnight maintenance. Trained and coached new trainees on job procedures and expectations.

Diploma, Business Management, Honours

Activities and Societies: Social networking with fellow students, shareholder at Ristics Inc. (a Humber-funded corporation), and attending.

Education record

Activities and Societies: Made several trips to the Brampton Provincial Offences Court to observe court procedures and understand the.