Developed and implemented a national account strategy for key accounts across Canada, US, and Mexico.Currently manage a 3 million dollar territory and have had an increase of 20% in sales annually.In-depth expert knowledge of flexible, rigid container, corrugated, custom, agriculture, and industrial packaging market trends, sustainability innovations, manufacturing processes, and product development. Developed innovative strategies to navigate changes in the market, including production requirements for covid, global shipping disruptions, and shifting sustainability product requirements.Responsible for trade show presentations and marketing.Assisted in developing a cohesive marketing strategy for Bunzl Ag across North America. Experience in operations management working with purchasing, forecasting and logistics.

In-depth knowledge of safety, packaging, and industrial sales products in the BC market. Demonstrated ability to travel, navigate, and manage multiple accounts over a large territory: all of British Columbia. Presented, promoted and sold products/services to existing and prospective customers.Performed cost-benefit and needs analysis of existing/potential customers to meet their needs.Establish, develop and maintain positive business and customer relationships. Reached out to customer leads through cold calling. Achieved agreed-upon sales targets and outcomes within schedule.Coordinated sales efforts with team members and other departments. Analyzed the territory/market’s potential, and tracked sales and status reports.Supplied management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Directed all operational aspects, including distribution, customer service, human resources, administration and sales, in accordance with the branch's objectives. Provided training, coaching, development and motivation for branch personnel and displayed strong leadership skills when managing challenging employee grievances and creating a positive work environment. Located areas of improvement within the branch and proposed corrective actions that meet challenges and leverage growth opportunities.Shared knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Addressed customer and employee satisfaction issues promptly and ensured employees complied with company policies. Ability to multitask on a variety of projects by demonstrating modern management techniques and best practices, meeting sales targets and production goals, and streamlining branch procedures and policies.

Developed store strategies to raise customers' pool, expand store traffic and optimize profitabilityMeet sales goals by training, motivating, mentoring and providing feedback to store staff.Ensured high levels of customers satisfaction through excellent service and received frequent feedback from customer's based on high level of service. Completed store administration and ensured compliance with policies and procedures, including during annual inventory and company switchovers.Maintained outstanding store condition and visual merchandising standardsCreated reports on buying trends, customer needs, profits, and inventory needs and proposed innovative ideas to increase market share.Responsible for part-time, full-time, and seasonal staff hiring and conducted personnel performance appraisals to assess training needs and dealt with issues that arose from staff or customers, such as complaints or grievances. Responsible for liaising and maintaining relationships with important stakeholders including product reps.