Senior Account Manager
Current- Trained and coached a team of 4 sales professionals focused on servicing K12 school accounts.
- Liaised between customer contacts and internal departments to resolve issues and maintain the satisfaction of over 80 customers.
- Handled high-profile accounts worth up to $2,000,000 while overseeing the team.
- Cultivated productive relationships with clients and consulted closely with them to uncover needs and match to available solutions.
- Directed production of K12 advertising materials, including preparing copy, evaluating proofs and enhancing layouts.