Senior Account Manager
Current• Trained and coached a team of 4 sales professionals focused on servicing K12 school accounts.• Liaised between customer contacts and internal departments to resolve issues and maintain the satisfaction of over 80 customers.• Handled high-profile accounts worth up to $2,000,000 while overseeing the team.• Cultivated productive relationships with clients and consulted closely with them to uncover needs and match to available solutions.• Directed production of K12 advertising materials, including preparing copy, evaluating proofs and enhancing layouts.