Kyle Meyer Email & Phone Number

Oklahoma Area

Tulsa, Oklahoma Area

• Overall responsibility for security operations across two Petrochemical refineries totaling more than 1400 Acres.• Act as liaison between Security company and client contacts.• Establish and review documentation of post orders and standard operating procedures for multiple posts.• Review and maintain safety and security plans for facility, suggesting improvements or issues as warranted.• Maintain or augment staffing across all posts with considerations for special projects or coverage.• Conduct interviews and advise on placement of prospective guards.• Schedule shift coverage and manage attendance for multiple posts totaling 1800+ total hours per week.• Conduct performance reviews and counsel guards concerning strengths and/or areas for improvement, documenting discipline as needed.• Maintain and oversee training programs for officers.• Communicate and enforce compliance with Federal, State, and local laws while emphasizing company standards and policies for professionalism and safety.• Audit all systems in place to ensure compliance with expectations.• Manage staff of 55-85 Guards depending on current project requirements.

Greater San Diego Area

• Install collision estimating products for our customers on varying technology platforms and networks• Train customers remotely and onsite for products and workflow for specific programs or insurance carriers• Respond to customer and sales representative product inquiries • Resolve customer concerns raised during installation, operation, and maintenance of product applications • Troubleshoot and recommend corrective action for problems with software, anti-virus and firewalls• Document customer information and recurring technical issues to support product quality programs and product development

• Performed day to day operations as network administrator• Oversaw and implemented servers, network infrastructure, and voice systems • Directed suppliers in successful project to bring hardware up to date• Completed Break/Fix operations for end users as they arose

• Solving complex problems and presenting findings to ranking officers for action.• Extensive experience with set-up and management of Microsoft servers and hardware and bringing such into compliance with information assurance policies. • Day to day duties include troubleshooting networks, hardware, and user error outages with emphasis on solving the problem quickly and effectively to user satisfaction without compromising security or classification of any system or data.• Duties included supervising up to 4 other Marines in implementing and executing policies and measures for hardening computers and networks against intrusion as well as maintaining uninterrupted operation of mission critical systems and data integrity.• In role as Liaison with civilian contractors of unclassified network support, I had dealings with online service ticketing systems and Blackberry exchange server support as well as maintaining monthly custody material record inventory of laptops, towers, servers, networking devices, hard drives, and wireless devices. • Responsibilities carried requirements for Top Secret Security clearance. Any leak, spillage, or compromise posed an unacceptable risk to national security.• CompTIA Net+ and Sec+ certified with military specific certifications relating to basic proprietary radio communications, handling of classified information and materials, and SatComm to include training from set-up to operation of remote satellite communication stations with encrypted data transfer.• DoD 8570 compliance to include duties as a Level I IA Manager on the unclassified and low classification networks and duties as IA Technician Level II for the Top secret classification networks.

Tulsa, Oklahoma Area

• Troubleshoot and triage customer computer problems with American Airlines, SABRE holdings, and internal EDS employees within established service level agreement parameters.• Regular duties included: password resets, remotely accessing workstations, resolving simple issues, and determining if a more in depth or lengthy process was required to be forwarded to the proper help desk or referred to an onsite technician. • Emphasis was placed on resolving the issue completely and quickly or determining the proper course an issue must take so that customers required as little time as possible on hold.• Proper adherence to policy and procedure in order to meet contractual service level agreements.

Broken Arrow, Ok