Mike Parsons Email & Phone Number

Colorado, United States

District Manager of Securitas Mobile Guarding in Colorado. Operation of four branches: Denver, Boulder, Colorado Springs and Fort Collins. Primary objective is development of mobile officer security team that follows established efficiencies and protocols to deliver a product that meets the needs of our clients, protects the bottom line, and helps make our world a safer place through actions of Integrity, Vigilance and Helpfulness.

Centennial, Colorado, United States

Managed FedEx package delivery/pickup routes, supervised a team of over 25 employees,coordinated route planning nightly, published weekly schedules, and maintained a mandatory training program for new and existing drivers. Key focus points included monitoring customer service, striving for efficiency in operations, and ensuring driver compliance with FedEx and federal Department of Transportation standards.

Denver Metropolitan Area

DoorDash/Uber food delivery in Denver Metro. Provide excellent and efficient service.

Denver, Colorado, United States

Management of 50+ customer accounts in Summit County, Colorado area. Providedexcellent service and look for opportunities to upgrade or sell facility services.

Denver, Colorado, United States

Deliver and pickup FedEx packages. Provide excellent service and run route efficiently.

Denver Metropolitan Area

• Courtesy Clerk (1.5 years) – provide excellent service while bagging groceries, collecting shopping carts, returning merchandise to shelves, cleaning, etc.• Starbucks Clerk (0.5 years) – provide excellent service crafting beverages, serving pastry items, maintaining cleanliness, and other duties as assigned.• Starbucks Manager (2.5 years) – monitor and lead department of Starbucks Clerks. Training and development that focused on following recipes, maintaining food safety standards, and providing excellent customer service. Responsible for weekly scheduling, inventory management, P&L analysis, etc. Includes 3-month assignment of overseeing over 30 locations/managers across 3 regional districts.• Front End Supervisor (1.5 years) – oversee Front End operations, including cash management, customer service, problem resolution, efficiency, etc. Includes time spent in company’s Retail Leadership Development program prior to merger.• Store Administrator (0.5 years) – daily bookkeeping reconciliation, assist Store Manager with business operations including scheduling, recruiting, and hiring.• Front End Manager (1.5 years) – lead Front End operations, managing multiple head clerks, cashiers, and courtesy clerks. Maintain inventory levels of Front End store product and supplies. Monitor training and development of all Front End employees. Implement and rollout corporate strategies as assigned, while providing feedback to store and corporate management. Ensure excellent customer service is provided.