Kyle Moschetto Email & Phone Number

Andover, Massachusetts

• Emphasized customer service and member relations with personable, genuine, transparent, and interpersonal communication. Motivated teammates to provide better service with positivity and strategic support. • Educated MVCU members on financial products and services to best fit their goals, financial situation, and future fiscal plans. • Trained new tellers on best practice processes and procedures, and mentored new employees as needed. Acted as branch resource for conflict resolution and discrepancy solution.

• Provided members with precise financial services that was evidenced by a 100% transaction accuracy rate. • Exceeded corporate quotas for premium service accounts by an average of 47% per month. Developed face-to-face, personalized marketing plans dependent and specific to each member. • Balanced credits and debits in day-to-day operations.

• Analyzed sales data to identify inventory needs. Accurate administrative practices corrected excessive inbound orders. • Minimized payroll with decisive actions in response to daily, seasonal, and holiday demand. Depended on as a results driven leader by upper management. • Organized the logistical setup and delivery of perishable foods. Coordinated the timely unload, stock, and dispersion of inbound goods.