As a National Account Manager at Klein Tools, I work with our national accounts in the industrial channel to maximize their sales and customer satisfaction. I have over eight years of experience in channel sales management, vendor managed inventory, and HVAC distribution.I am passionate about delivering excellent customer service and client satisfaction, as well as achieving company metrics and driving proactive change within the organization. I manage customer programs, marketing spend, promotions, and coordinate end user sales calls with Klein outside sales. I also perform channel sales analysis, inventory re-balances, and design planograms. In 2021, I achieved record-breaking sales and exceeded the highest sales in a single year. I am also involved in the implementation and integration of a new information technology system across the organization.
Listed skills include Management, Customer Service, Sales, Training, and 38 others.