Kyle Nolan Email & Phone Number

Tallahassee, Florida, United States

Eyecast is a service provider for amazingly low bandwidth cloud-based storage, archiving, and access of video surveillance via the Internet. The Eyecast solutions supports digital IP cameras as well as analog CCTV cameras. Eyecast is a “Hosted Video Surveillance” or “Cloud Based” video surveillance solution that eliminates local or network DVRs.

• Coordinates and/or performs generation and/or installation of system software.
• Leads Help Desk Teams, Infrastructure, Telephony, Desktop Support
• Developer of KPI and BI tool sets for IT analysis
• Provides support of system software through diagnosis of problems and implementation of changes to resolve problems and maintain software at the most current level.
• Designs, develops, and implements specialized programs/routines to supplement and enhance system software.
• Performs comprehensive planning for the implementation of new system software (operating system, telecommunications, database, and other program products).

Thomasville, Georgia

• IT Services Report to enterprise CFO; direct team of 13 internal/contract local and remote resources and co-manage approximate $3.7 million budget. Supervise all BI, enterprise IT infrastructure, help desk, technology.
• Optimized enterprise financial management and analysis by implementing budgeting and financial reporting systems that replace legacy spreadsheets and systems. Delivered more accurate and timely information than past.
• Reduced enterprise risk by implementing new disaster recovery (DR)/IT business continuity (BC) plan; established recovery point/recovery time objectives (RPO/RTO), implemented testing plan and change management..
• Increased enterprise productivity and efficiency by upgrading help desk management software and processes; improved on-time ticket closure rate from 15% to 92%.
• Customer Service focus on user needs, through help desk management of 2600+ tickets per year with the goal to provide Best In Case Service.
• Reduced shrinkage at all locations by implementing video security with mobility application.

• Information TechnologyHired to manage IT Department, with locations in Arkansas and Mexico; lead implementation of new ERP platform (MOVEX) and improve IT services. Duties were expanded to include management of.
• Improved enterprise by leading on time/budget rollout of MOVEX ERP, enabling integration of Hyperion Financials, which improved financial reporting and reduced human error. Trained 100 users. Major benefits included:o.
• Increased on-time delivery rate to US Government from 15% to 93% by developing, implementing and establishing production schedule. Developed 800 Hyperion reports for production scheduling data mining.
• Reduced annual reported inventory loss from $1 million to $1,100 by managing inventory and auditing cycle counts, which revealed inaccuracies between raw materials usage versus bill-of-material estimates.
• Achieved cost savings and material variance reductions by negotiating Manufacturing Order Agreements (MOA) with leading suppliers.
• Enabled passing of ISO 9000/9001 and AS 9100 standards and eliminated product release confusion by establishing kiosk system to track each product by serial/model number, aircraft, raw material vendor and production run.

Bachelor'S Degree, Elementary Education And Teaching

Mechanical Engineering

Education record