Kyle Rhoads Email & Phone Number

Southlake, Texas

• Manage business relationships between Fixed Income Sales team and TD Bank while providing valuable analysis for strategic decisions. • Responsible for Client Experience reporting to our Brokerage Operations department for business strategy purposes.• Recognized a need for departmental metrics that relate to the Client Experience. I then developed a comprehensive dashboard after meeting with the different business teams to understand which performance metrics would help them best improve their work processes.• Updated weekly and monthly metrics reports using Excel, SQL, and Tableau.• Used Tableau and SQL applications to further automate older processes that required a great deal of manual touchpoints.

Bryan, Texas

College Station, Texas