Kyle Richards Email & Phone Number

Brynmenyn, Bridgend, United Kingdom

Commercial manager of Engineered Wood Products, Mitek Trusses and Posi Joists. I have an expansive team and am responsible for distributing workload, securing work, dealing with commercial and technical issues as well as achieving sales targets for our Bridgend branch.Whilst heading the commercial department orders have grown by 50% from 2019-2021.

Glastonbury, Somerset, United Kingdom

Senior Estimator/Designer of EWP floors, Metsawood I Joist and Mitek Posi Joist. I have a team of three and am responsible for distributing workload and achieving flooring sales targets.I began this role following my enrolment on to a company ran fast track management course. My potential was spotted, and I was recommended for the course by my line manager. It was halfway through this 9-month course that I was appointed to this position.

South West

This role includes pre and post sales involvement from designing, estimating and site surveys of Engineered Floor Joists and Roof trusses, including jobs that are matching existing roof structures, to problem resolution and follow up in addition to agreeing sale and supply terms with the customer.All designing of the products has been done with Mitek Pamir and 20/20 for Posi Joists and Trusses, and Metsawood Finnframe for designing I Joists.I cover the majority of Devon and the whole of Cornwall, looking after builder’s merchants and small to medium sized building companies, building up very strong relationships and rapport with customers, whether they are one off 'self' builders or repeat customers. I find that different types of customers require different sales approaches. If I am selling to a regional house builder or similar I find a more professional approach is required, but when selling to a small, independent builder or a builders merchant I find a friendlier, more laid back approach is most successful as it tends to put the customer at ease and not alienate myself from them.In my time in this role, I increased sales to the south west merchant and small builder market, not only personally, but helped drive the whole team forwards. This successfulness is mainly due to being able to react quickly and efficiently in getting estimates and designs to the customer, and also following up on these to ensure the short, competitive lead times are met and not held up by typical communication break down between the end user and the merchant.

Glastonbury

In this particular role I was taken on as a trainee and began learning to design using the Mitek Posi Joist system, as well as the Metsawood Finnjoist system. I would undertake all manner of jobs including housing sites, large commercial projects and small builder work.From early 2014 I also began estimating and designing roof trusses also. This I picked up quite quickly, I believe, due to my working understanding for roofs from my days as a carpenter. This was mainly in the Merchant and small builder sector with some large commercial type jobs from time to time.I would take jobs from start to finish, from booking to quoting, helping to secure orders with the salesmen to design and organizing call-offs.

Glastonbury

In this role I spent time in all departments, which demanded a wide range of skills. IThe departments are:Trusses FabricationMetal Web Joist FabricationI JoistsTimber Frame Panel ConstructionI was working to tight time schedules as well as good craftsmanship working to tolerances of 3-5mm.

Somerton

I completed a two year carpentry apprenticeship. I covered all aspects of carpentry, including 1st and 2nd fix, roofing, Kitchen fitting, flooring and door hanging.