Kyle Ruth work email
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Kyle Ruth personal email
CS leader driven to create exceptional customer experiences by leading with empathy and focusing on strategy for customer accounts and CS teams. I have experience building Implementation teams, creating on-boarding and account plan playbooks for Customer Success Managers and Implementation Managers. Experience in creating KPIs for these departments and working closely with executives on strategic company initiatives. I believe in data driven results and motivate my teams to truly be a valuable asset for their customer to create healthy accounts and partnerships for the long term.
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Director Of ImplementationClozeNew York, Ny, Us -
Director Of CxGoldcast Feb 2024 - Jun 2024Started a new department for Implementing new customers which led to increased retention, product adoption and customer satisfaction. Managed teams of Customer Success Managers and Implementation Managers and created cross department KPIs and processes. Developed career ladders and department SOPs. Worked closely with sales to provide excellent on-boarding for new customers and created playbooks for Implementation and CS to follow. -
Director Of ImplementationGoldcast Oct 2022 - Feb 2024
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Team Lead, Strategic - Food And BeverageAttentive Oct 2021 - Oct 2022Led a pod of CSMs who were responsible for accounts in the Food and Beverage vertical of over $6m in revenue. Most accounts were restaurant groups and CPG food products. This team focused on proving out the validity of Attentive's offerings in the Food and Beverage space and had amazing success in growth of current accounts and net new business. -
Senior Client Strategy ManagerAttentive Jul 2021 - Oct 2021New York, New York, United States
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Client Strategy ManagerAttentive May 2020 - Jul 2021
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Customer Success ManagerSplash (Splashthat.Com) Oct 2018 - May 2020Greater New York City Area -
Sr Delivery Experience SpecialistTesla Jun 2018 - Oct 2018Conduct orientations and educate new customersExecute financial transactions and documents -
Customer Experience SpecialistTesla Oct 2017 - Jun 2018Columbus, OhioEducate customers on Tesla and sustainabilityContinue to provide answers and education to new and potential customers using SalesForce
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Musical Contractor And Private Studio OwnerRuth Music Jan 2004 - Jan 2018Organize and coordinate events and performances for local music groups.Operate private instruction studio and partner with local schools for instruction.Perform with diverse groups of people in many different styles and events
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Sales And It Associate ManagerKia Jan 2012 - May 2012Boardman, OhGreeted shoppers and directed them to the vehicle that best fit their needs. Used Salesforce CRM systems for keeping track of future and current customers. IT skills included computer Set-up, troubleshooting and maintenance. Training staff in technology uses.Organized team building events and outings.
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Principal TrumpetBeijing National Opera House Orchestra Jul 2011 - Sep 2011Beijing City, ChinaPlayed Principal Trumpet in the orchestra and organized and managed rehearsals for the trumpet section.
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House ManagerUniversity Of Cincinnati Dec 2008 - Jul 2011Managed and operated all Main Stage productions and Graduation Events for CCM including scheduling events, box office and parking and building operations.Supervised a team of 20+ directs for up to four theaters, often simultaneously. Overhauled usher scheduling system and sign-up processes to a paperless process and workflow. Managed email groups for stage and House Managers.Organized and ran meetings with other Managers to plan upcoming events and detail the logistics. -
Pool InstallerBigellow Pools Jun 2004 - Aug 2007Lordstown, OhInstalled above ground poolsPerformed service calls and maintenance
Kyle Ruth Skills
Kyle Ruth Education Details
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Music Performance, Trumpet
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Music Performance, General
Frequently Asked Questions about Kyle Ruth
What company does Kyle Ruth work for?
Kyle Ruth works for Cloze
What is Kyle Ruth's role at the current company?
Kyle Ruth's current role is Director of Implementation.
What is Kyle Ruth's email address?
Kyle Ruth's email address is kr****@****ile.com
What schools did Kyle Ruth attend?
Kyle Ruth attended University Of Cincinnati, College Of Creative Arts At West Virginia University.
What skills is Kyle Ruth known for?
Kyle Ruth has skills like Music, Event Planning, Teaching, Customer Satisfaction, Team Building, Customer Relationship Management, Teamwork, Customer Service, Microsoft Office, Microsoft Excel, Public Speaking, Leadership.
Who are Kyle Ruth's colleagues?
Kyle Ruth's colleagues are Sławomir Tkaczyk, Sheila Davis, Katelynn Robinson.
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