Kyle Ruth Email & Phone Number

New York, Ny, Us

Started a new department for Implementing new customers which led to increased retention, product adoption and customer satisfaction. Managed teams of Customer Success Managers and Implementation Managers and created cross department KPIs and processes. Developed career ladders and department SOPs. Worked closely with sales to provide excellent on-boarding for new customers and created playbooks for Implementation and CS to follow.

Led a pod of CSMs who were responsible for accounts in the Food and Beverage vertical of over $6m in revenue. Most accounts were restaurant groups and CPG food products. This team focused on proving out the validity of Attentive's offerings in the Food and Beverage space and had amazing success in growth of current accounts and net new business.

New York, New York, United States

Greater New York City Area

Conduct orientations and educate new customersExecute financial transactions and documents

Columbus, Ohio

Educate customers on Tesla and sustainabilityContinue to provide answers and education to new and potential customers using SalesForce

Organize and coordinate events and performances for local music groups.Operate private instruction studio and partner with local schools for instruction.Perform with diverse groups of people in many different styles and events

Boardman, Oh

Greeted shoppers and directed them to the vehicle that best fit their needs. Used Salesforce CRM systems for keeping track of future and current customers. IT skills included computer Set-up, troubleshooting and maintenance. Training staff in technology uses.Organized team building events and outings.

Beijing City, China

Played Principal Trumpet in the orchestra and organized and managed rehearsals for the trumpet section.

Managed and operated all Main Stage productions and Graduation Events for CCM including scheduling events, box office and parking and building operations.Supervised a team of 20+ directs for up to four theaters, often simultaneously. Overhauled usher scheduling system and sign-up processes to a paperless process and workflow. Managed email groups for stage and House Managers.Organized and ran meetings with other Managers to plan upcoming events and detail the logistics.

Lordstown, Oh

Installed above ground poolsPerformed service calls and maintenance

Master Of Music, Music Performance, Trumpet

Bachelor Of Fine Arts (B.F.A.), Music Performance, General