Agile TransformationWork directly with departments across the company to provide Agile maturity assessments and the departmental and team levels and then work with them to further implement best Agile practices.Wrote the Agile Playbook which defines Agile practices for all of MasterCardPerform Value Stream Mapping exercises to help groups understand the actual value they deliver and then form Agile Release Trains Created the Scrum Master Job Family which defines the role, hiring best practices and career path allowing Mastercard to hire Scrum MastersFacilitate training workshops to help individuals and teams learn and apply Agile practicesServe as the “agile conscience” for departments across MasterCard. I am constantly called into meetings to train departments and individuals on Agile best practices such as PI Planning events, backlog grooming, coordinating Scrum ceremonies, etc.Scrum MasterI served as the Scrum Master for four, globally distributed teams.Created and chair the Scrum Masters Guild which trains and mentors new Scrum Masters and provides and environment for Scrum Masters across the company to collaborateFacilitate all Scrum Ceremonies Work directly with the Product Owner, Product Management and Development team to deliver value frequently and often Used: Rally, MS Office (MS-Word, MS-Excel, MS-Outlook, MS-PowerPoint), MS-Project 2007

ScrumMasterDeveloped and launched an algorithmically based, social matching platform to match anyone based on any users’ criteria. The platform is designed to not only connect based on users’ preferences but also carries the ability to imbed in any website and appear “native” to the site.o Conducted 200+ interviews across 14 states with early adopters in order to launch platform based on actual users’ needso Worked with universities, state and local governments, civic organizations and entrepreneurship organizations in order to build a platform that appeals to widest possible market.o Worked directly with coders and programmers to build the user interface and create the highest possible user experience.o Presented at South By Southwest and conducted numerous interviews with industry leaders to discuss viability and improvements to the platform Used: MS Office (MS-Word, MS-Excel, MS-Outlook, MS-PowerPoint), MS-Project 2007, Adobe Acrobat, Join.me

Developed and implemented a new loan origination softwareo Worked directly with program directors, developers and upper management to develop user interface.o Conducted extensive testing to improve functionalityo Lead initial team that used new software in live productionLead all mortgage production for 11 teams in Manhattan, The Bronx, Westchester County, NY and Connecticuto Funded over 1,300 mortgages totaling close to $300,000,000.Used: MS Office (MS-Word, MS-Excel, MS-Outlook, MS PowerPoint), MS-Project 2007, Adobe Acrobat, LOIS. Salesforce

Sales ManagerManaged 15 mortgage loan officerso Managed loan team through mortgage meltdown and multiple mergers and one mass layoff. Used: MS Office (MS-Word, MS-Excel, MS-Outlook, MS PowerPoint), Adobe Acrobat