Kyle Shephard Email & Phone Number

While working here at Samsung I am responsible for maintaining very strict goals and tight deadlines. I also conduct consumer training classes daily for groups of 20 to 40 people. I perform multiple planogram resets for my home store as well as two other best Buy locations and Samsung Experience Shop locations. I repair phones as well as diagnose and resolve questions. I also teach guests how to use and set-up there devices daily. I am responsible for creating and managing a small staff of three employees. I create daily excel spreadsheet reports tracking sales and also store inventory daily and weekly.

I was responsible for visiting about 22 stores per week, including Verizon wireless, T-mobile, Sprint, as well as AT&T stores to train managers and also store representatives on Htc products and also features. I was responsible for making my own schedule and making sure to input my feedback into a workforce website. I also stayed in store and setup demo stations as well as actually did hands on sales and averaged about 3 sales per visit.

I dealt with customer service questions and well as sales in store. I worked on commission and had strict goals to meet each and every month such as; Activations, Upgrades, Accessories, and Customer Satisfaction. I made sure to exceed each goal every month.

Davie Florida

I was recently working at T-mobile. I worked on commission and I was one of the top representatives in sales for over a year consecutively. I fixed phones as well as exhibited excellent customer service and problem solving.

Pompano Beach Florida

I took numerous training classes on sales and had to learn how to stock as well as receive shipments and work in the storage room. I was also a key holder so had to open the store by myself as well as closing procedures, receive shipments, and also did the deposit every day. I also work on commission, so it is very competitive and I am in the top 3 in sales for my district.

Fort Lauderdale Florida

I attended numerous training classes for cell phone sales and also for cell phone and network knowledge. I gained much commission based sales experience that is valuable and will allow me to succeed in any job I obtain.

Fort Lauderdale Florida

I installed car audio equipment in customers cars each and everyday. I also worked on the floor in the car audio sales department and helped customers purchase and also taught reps on different features of products.

Broward County Florida

I had to take numerous online courses about products and also study notes for product knowledge. After studying, I would sell Canon products and also Linksys products in Brandsmart USA stores as well as in several Bestbuy locations.

Sports Medicine Residency Program

I Studied Sports Medicine at FAU.

High School Diploma