Kyle Thoms Email & Phone Number

Managed the brokerage department. Dispatched company equipment. Managed a customer base.

Customer service. Manage customer freight to assure on time pick and delivery. Manage brokerage freight and equipment. Company driver and equipment operations. Negotiate and quote freight lanes.

· Manage company trucks, trailers and drivers. · Broker company freight, dry and refrigerated. Full truck loads and LTL. · One-on-one direct customer contact and service. · Responsible for time sensitive pick and delivery of JIT freight. · Cross-dock freight at outside warehouse/cold storage facilities. · Negotiate per mile rates with outside trucking companies. · Book broker freight for company truck backhauls. · Responsible for weekly LTL shipments from 20-30 Eastern seaboard shippers.

· Responsible for locating new customers and carriers. · Perform all duties and responsibilities pertaining to brokerage. (load posting, computer entry, rating, driver dispatch, appointment setting, claims, etc.) · Problem solving. (billing, customer service, rates, etc.) · Efficient at multi-tasking. · Provide immediate rate quotes, as well as, long term freight rating programs. · Direct communication with drivers. (directions, dispatch, and check-calls)

· Responsible for 40 plus hopper and oil tanker drivers. (vacation schedules, bi-monthly payroll, organize random drug testing, verify driver logs and trip sheets, oversee all aspects of driver operations) · Organize all outbound and backhaul freight. · Responsible for rating all bills of lading. · Rate quoting for potential customers. · Organize safety meetings, incentive pay, and disciplinary action when necessary. · Perform sales visits with new and current customers.

· Extensive experience with data entry and process routing on AS/400 computer system. · Used Qualcomm satellite communication. · Internet downloading, order processing and general administrative duties. · Responsible for locating and contracting carriers to meet customer's transportation needs. (refrigerated, dry van and flatbed freight, pallet control, handling charges, etc.) · Coordinated and supervised timely pick up and delivery per customer requirements. (organizing pick and delivery times, billing, mileage rating, and cost effective routing) · Managed company equipment.

DISPATCH · Involved in all aspects of refrigerated transportation management. (hired employees, performed sales visits to potential customers, responsible for the maintenance department) · Dealt directly with Wells Blue Bunny, John Morrell, and IBP. · Recruited drivers. · Obtained a CDL, and drove to assist with grain production transportation.

Bachelor Of Arts, Mass Communication

B.A., Mass Communication