Kyle Westphal Email & Phone Number

Mobile, Alabama Area

Mobile, Alabama Area

Here my duties include, but are not limited to: inside sales, outside sales, inventory management, delivery management, warranty resolution, customer relations, accounts payable, bidding residential and commercial projects, and I oversee the showroom.• I have helped lead a 40% financial increase over previous year to date in gross margin and net sales. Witnessing exciting growth through greatly improved customer service, diligent pursuit of new and existing customers, and carrying correct inventory at proper levels. • I have built relationships with new customers, as well as, re-established relationships with old customers by understanding the individual needs each plumbing company possesses and drawing on my thorough understanding of material installation to better serve each customer.• My skilled team has recently completed a total inventory re-arrangement of our warehouse, correctly locating and tagging our inventory for improved efficiency in both retrieving and stocking.• I have employed new methods to help reduce errors when receiving and reconciling inventory from vendors. Allowing for quicker resolutions on incorrect or damaged inventory shipments.• I have implemented internal processes for application, tracking, and resolution of warranty issues and returned inventory.• I am responsible for matching invoices to packing slips and freight charges.

Mobile, Alabama Area

While at Blackstone Plumbing I was quickly moved to a position of leadership where I excelled at building a professional relationship with both our customers, seeking the best solutions to meet consumer needs while motivating my team to accomplish this task. • I completed 30 to 40 individual projects a month while maintaining at least 15 projects at any given time. • I managed construction teams while adhering to local codes and safety standards resulting in no serious injuries for over 7 years. • I worked with multiple levels of project management including job foreman, general contractor, other trades, and the customer for the successful completion of tasks.• I completed the assessment of specific jobs for viability and profitability with the most recent jobs producing near or at 30% profit.• I acquired the skill sets to provide my employer with access to local niche service markets.• I was responsible for meeting financial goals as well as adhering to a satisfactory timeline for project completion.• I was responsible for meeting with customers, assessing needs or problems, and resolving these issues in the most efficient manner.

Harbor Springs, Mi

McGregor’s was my introduction to plumbing. It was here that I was required to organize, stock, and maintain multiple construction vehicles. I was also expected to assist the team leaders and follow instructions while learning the necessary skills to install quality plumbing systems. I continually exceeded what was required and moved quickly towards certification and tested with a 96% score with only three years’ experience (the minimum amount of time required to be qualified).• I assisted with the organization, labor, and management of large residential plumbing jobs ranging from $1-$15 million.• I applied learned skills on daily basis as I pushed towards learning the necessary plumbing and management skill to effectively and efficiently lead a team.

Knoxville, Tennessee Area

The last four semesters of my undergraduate studies were spent co-owning a small construction firm that was developed, marketed, and operated by a close associate and me. Together we started a LLC, built a client base, and completed projects in a very satisfactory manner without a single consumer complaint. During this time, I maintaining financial records for the company and executed the marketing strategy where my company completed over 30 projects.• I developed a successful business strategy for a small roofing and construction business.• I researched and marketed services to local residential customers which involved the bidding and pricing of specific jobs.• I was involved in all aspects of business and was required to evaluate the potential of each job to ensure both the company and the consumer had a satisfactory outcome.

Master Of Business Administration (Mba), Business Administration And Management, General, 3.92

Bachelor Of Science (Bs), Theology/Theological Studies