Motivated and enthusiastic NGS Field Specialist with 5 years of total experience providing next-generation sequencing (NGS) support. The last 2.5 years I have assisted customers utilizing Singular Genomics G4 sequencing platform. Previously, I gathered over 2 years of experience assisting customers running Invitae’s Oncology kits for RNA-based fusion detection and DNA-based variant detection (legacy ArcherDx). Provided expert technical support, training, troubleshooting, and solutions for customers utilizing various sequencing platforms including Illumina, Thermo-Fisher, and Singular Genomics. As an FAS I have invested in my customer's success and have a proven track record of customer satisfaction and retention, receiving an average 4.9/5 on customer submitted satisfaction surveys. Additionally, I am a professor-level research scientist with 6+ years of experience utilizing immune-receptor NGS sequencing to develop diagnostic assays and potential therapeutics. I have experience utilizing various NGS platforms to complete projects in multiple fields including infectious disease, checkpoint blockade/Immunotherapy, chronic gastritis, and autoimmunity. 10+ years of experience in cellular and molecular microbiology, virology, immunology, genetic engineering, oncology, and big data analytics.Familiarity with technology transfer and translational applications of projects and products as well as intellectual property protection. Experience as a consultant, providing expert-level scientific exchange with conceptual and technical guidance regarding specialized and broad applications of various research and technologies. Additionally, six years of maintaining and managing professional intra- and inter-company relationships and collaborations, with a strong focus on customer success and retention.Full list of publications: https://www.ncbi.nlm.nih.gov/sites/myncbi/1RmiZSj6NqsAD/bibliography/53432883/public/?sort=date&direction=ascending