Developed the roadmap for a scalable Food Truck Pilot Program as part of ezCater's holistic Food for Work Solutions. Worked with cross-functional partners to define the long term vision for Food Trucks along with the entire Events Team. Owned the external Partnerships for all things Food Trucks and worked directly with customers from event inception to execution.

Work with a book of 200+ customer ensure adoption and expansions of ezCater's solutions by being a product expert. Developed self service training tools for the Reactive Account Pilot Program. Collaborate with cross-functional teams to identify internal manual processes and develop automated solutions for sales team.

Developed a Go to Market Strategy to increase contract bookings by 230% over the first 3 years. Owned the full sales cycle and execution for 38+ events yearly managing clients and multiple vendors per event. Managed budgets and all logistics, while proposing new systems to increase efficiency and internal communication.

Oversaw all Financial and Operational functions while evaluating all Athlete sponsorship contracts to determine Sponsorship value pros. Oversaw contract and social media strategies for athletes to maximize branding opportunities. Drove an increase in sponsorship opportunities for top 10% of portfolio by cultivating industry and media relationships.

Credit and Collections Analyst, 2021-Present-Work with a $6M portfolio of 600+ SaaS Customer in the trucking and mobility industry. -Evaluate Credit worthiness of current and new enterprise accounts by analyzing D&B Reporting, financial statements, and industry credit references.-Work with other business units on shared customers when reviewing credit limits and to resolve disputes. -Recommend high risk accounts to outside collection agencies to ensure a clean aging. -Collaborate with Business Unit Leadership team, Professional Services team, and Customer Success team to reduce churn rates and resolve all disputes in a timely manner. -Interpret and enforce complex SaaS license legal agreements to resolve payment disputes and ensure accuracy of all at once, monthly, quarterly, and yearly invoices. -Negotiate with customers to ensure timely payments and to reduce outstanding balances. -Ensure that weekly Over 90 Credits, Over 90 Debits, Credit Limit Violation, and Collector reports are being worked to reduce overall DSO and exceed quarterly goals. -Evaluate internal credit policies and procedures to identify department pinch points and propose more efficiencies workflows.

Lead and develop a team of 30+ Catering and Event professionals aat over 200 events per year. Created comprehensive training plans to accelerate teams professional development. Identified redundancies and implemented streamlined workflows to create an optimized day of environment. Managed client relationship pre and post events.

-Collaborate with executive team, Credit Manager, Controller, and COO to establish risk evaluations and strategic decisions for HEAD’s brands to Dealers Worldwide, ranging from small $5K to $5M+ key accounts such as R.E.I. and DSG.-Produced past due results to ensure aging is under 60 days due, consistently exceeding department goals and projections.-Evaluate and analyze financial statements and credit applications. Use of credit providers including Reimer Reporting, SICA, and industry peers.-Use of strong negotiation, influencing, and conflict-resolution tactics involving business relationships to benefit the company and promote HEAD’s culture to customer base. -Create financial reports for Operations and Sales teams using company software. I.e, Microsoft office products, Essbase, and Smartview.-Application of strong analytical skills to interpret sales and financial data and develop evidence-based and effective future solutions and projections.-Leadership role within the Junior Credit and Customer Relation departments, including training and mentoring all new AR hires.-Attend credit meetings, industry conferences, trade shows, and customer visits, strengthening and developing vital business relationships.

Customer service, relay product information prospective customers, close sales, arrange financing, demonstrate marketing techniques, and attend Trade shows providing demos of our equiptment.