Kyle Johnson Email & Phone Number

Blaine, Minnesota, United States

Minnetonka, Minnesota, United States

EXPERIENCE- Led testing efforts for multiple successful product releases, establishing comprehensive test coverage across diverse features in which 95% of discovered issues were caught before release.- Contributed to the development of a fleet management tool, data subscription service, and related products, authoring 800+ quality test cases which instilled confidence in product stability.- Conducted a wide range of tests, including functional, negative, performance, load, exploratory, smoke, regression, automated, integration, backend, and usability testing for an array of features.- Operated within Agile frameworks, including Scrum and Scrumban.- Supervised the smooth transition of data and functionality from legacy to modernized systems.- Sustained 100% happy-path coverage in front-end E2E automation using WebdriverIO.DEFECT ANALYSIS & RESOLUTION- Documented and tracked 1000+ bugs and defects, incorporating screenshots and videos for clarity.- Monitored services, data, databases, data flow, and code as issues arose to identify failure points.- First on the scene to resolve or promptly report lower environment issues.- Investigated anomalies by extracting logs from various sources.- Crafted pull requests to update automation and tackle low-level product issues.- Verified the successful release of customer-facing, high-priority bug fixes.- Engaged in intense war room sessions, rapidly resolving 100+ defects following system changes.LEADERSHIP AND ACKNOWLEDGEMENTS- Key member in test trials of Eggplant and TestSigma, demoing results to upper management.- Counseled teams on QA best practices and mentored junior QA personnel.- Proposed UX enhancements to Product which often lead to an improved user experience.- Recognized and commended consistently during team retrospectives for exceptional performance.- Appreciated for amiability, often the go-to for communication over standard channels.

Ensured that packages were loaded accurately and quickly into package delivery trucks. Assumed a role where I would help mentor new employees and train them with regards to safety. In March of 2014, I won an award for Most-Valued Pre-Loader in my building.

Mediated between the cooks and servers to ensure food comes out of the kitchen accurately in timely fashion. Attended to various customer needs and maintained a clean dining room area. Recorded reservations and seated customers.

Bachelor Of Science, Computer Information Technology

Associate'S Degree, General Studies