Kyle Alexander Email & Phone Number

Anniston, Alabama, United States

Serve as subject matter expert for Automated Storage and Retrieval System.Analyze Automated Storage and Retrieval System software and implement software changes as needed.Run vulnerability scans to harden the network and infrastructure.Implement Security Standard Technical Guides on servers as needed by Army policy.Identify and respond to system failures.

Supervise the enlisted soldiers of the Sustainment Automation Support Management Office (SASMO) section.SME in Windows Server operations for the unit for Windows Server 2008R2, 2012, and 2016.Train and supervise new soldiers within the IT section of the unit until they are ready to operate without supervision.Advise key leaders in the planning process of.

Camp Arifjan, KWT

Content Manager for 4 site collections.Performed audits to ensure content and standards are being followed per mission requirements.Site collection administrator and tier 2 support for 4 site collections.Established continuity with over 7,900 users collectively over the span of all 4 collections.Created and revised processes for paper to digital mission as.

Work all tier 1 support tickets for networking issues and assist in tier 2 tickets with systems administrators.Work with leadership to determine logistical needs in setting up our network in a new environment.Identify security vulnerabilities and patch/report them as necessary.Run, Terminate, and maintain Category 6 and fiber cabling.Monitor Cisco.

Serve as subject matter expert for Automated Storage and Retrieval System.Analyze Automated Storage and Retrieval System software and implement software changes as needed.Run vulnerability scans to harden the network and infrastructure.Implement Security Standard Technical Guides on servers as needed by Army policy.Identify and respond to system failures.

Steele, Alabama, United States

Key leader in the IT department that served as the senior systems administrator over the other systems administrators.Developed IT policies, procedures, and standards based on corporate policy and best IT practices.Served as the network administrator for Alabama facilities.Advised senior management and shareholders of decisions regarding IT and brief.

Huntsville, Alabama, United States

Operate as Tier 1 Help Desk Technician and support for an Enterprise level help desk.Utilize methods of support such as phone, email, or our Remedy ticketing system to track, resolve, or escalate any issues.Collaborate with peers to create and update internal knowledge base articles to resolve the most common issues more efficiently.Supported IP Phones.