Kyle P. Email & Phone Number

Marriott Irvine Spectrum And Courtyard Irvine Spectrum

Jw Marriott Anaheim Resort

*Sales Executive of the Year 2023 - Southwest Region*Effectively managed lead funnel across multiple platforms including Excel, CI and Empower by leveraging resources and tools in each platform.Actively participated in key industry events such as Helms Briscoe ABC, MPI, CVB, 360 Destination, capitalizing on networking opportunities to expand professional connections and gain industry insights.Proactively scheduled and conducted site inspections to attract and convert customer business.Employed a diverse array of resources to mine for business - including business journals, search engines, lost and turndown reports, Knowland, and Topline.Demonstrated skills in re-solicitation by cultivating relationships with past clients, securing future business, and ensuring client satisfaction and loyalty. Achieved an average of 243% to goal in Q3, averaging 129 solicitations per-month through proactive business development strategies.Secured an exclusive HelmsBriscoe FAM (Familiarization) for Q4, showcasing networking and relationship development skills.

Four Points By Sheraton, Sacramento International Airport

Experience with Marriott select service at Four Points by Sheraton Achieved 101% of total annual catering and group KPI goal, for a total of $409k, by negotiating competitive proposals, up-selling, researching, and prospecting new opportunitiesDeveloped and increased business ROI by establishing business partnerships, digital marketing, and pricing strategiesDeveloped relationships and procured 45 new accounts in 2022 by researching, qualifying, and prospecting new businessClosed deals through active listening, presentations, and contract negotiation to deliver on client needsManaged and sold corporate, SMERFE, and social room blocks; totaling 1,050 rooms year-to-date in a 100-room hotelUtilized the Salesforce; Delphi customer relationship management platform (CRM) to manage accounts, communications, sales cycle, and corporate eventsIncreased productivity and execution of event operations by developing new standard operations procedures (SOP) and formal trainingsCollaborated with Revenue Manager to exceed average daily rate (ADR) goal by 18%Sold and coordinated event packages, including; audio visual, catering and group blocks for corporate and SMERFE events for up to 700 people with 14,000 Sq. Ft. of meeting spacePartnered with clients to understand their needs, to up-sell and maximize profitability

Sacramento, California, United States

Digital pharmaceutical sales in the neurology and ophthalmic specialty field. Developed relationships with provider offices, reaching key stakeholders. Called on an average of 40 specialty and primary care offices with a weekly average of 5 hard leads per day. Presented initial marketing and education collateral to qualify and therapy options would benefit patient demographic. Educated and certified on four medications and four disease states: Alzheimer’s, insomnia, epilepsy, and inflammatory diseases.Demonstrated fluent knowledge of medication with primary and specialty care providers.Averaged 40 cold calls and five hard leads per-day, by effectively navigating offices and establishing relationships with key stakeholders.Quickly adapted to learning new disease states and evolving program directives for business success.One of two representatives selected for contract pilot program, which exceeded client expectations.Collaborated with business clients and field representatives to expand territory opportunities.Utilized the Salesforce CRM Veeva to develop relationships with stakeholders.Implemented daily pre and post-call plan to maximize time and efficiency with each target.Consistently delivered exemplary etiquette and professionalism via InContact softphone. Volunteered to be a New-Hire Committee member to improve retention and employee development.Designated as a group leader to help with education on disease state certification.

Sacramento, California

Acquired and managed 250 small to large business accounts needing product solutions that met their ingredient standards. Established annual contracts to increase sales volume and operations efficiency. Actualized year-to-date sales were $2.5 million in 2018 and was achieved by up-selling, cross-selling, increasing account portfolio and establishing annual contracts.Managed sales and product distribution process through SYSPRO, Enterprise Resource Planning SoftwareQualified and on-boarded 10 accounts per-month through inbound leads and prospecting.Increased productivity by expanding software capabilities to streamline distribution processes more efficiently. Consulted clients based on their needs and provided product recommendations that would fulfill their requirements for consumer-packaged goods.Built and established new business relationships by marketing and networking at industry trade shows.

Sacramento, California Area

Managed business marketing strategies, developed brand-image, maintained budgets, increased sales, developed employees, supervised day-to-day operations. Managed grand-opening design and developed all operations needed for the construction of the business with contractors.Created marketing campaigns to increase demographic exposure in new markets.Managed social media platforms (Facebook, Instagram, Yelp, Trip Advisor) to ensure customer success and to maintain brand.Establish continuous client relationships by providing data-driven results from team-building events.Train and hire employees to manage guest experiences through immersive entertainment experiences.Responsible for sales goals and growth in B2B and B2C categories.

Corona, Ca

Maintained consistent communication with sales reps, clients, and management in Canada. Maintained records of customer issues, sales reports, and distributor interactions. Ensured sales reps were prepared with proper collateral on sales calls and at trade shows.Created sales presentations to support sales reps on sales calls.Organized trade-show marketing materials and logistics for materials safe arrival.Analyzed Western Division sales analytics with TARGIT (ERP) software, to assist with sales strategies that would increase product sales, which lead to a 15% profit increase.Communicated with distributors to address supply chain necessities.Attended industry trade shows to market product lines and network with industry professionals.Maintained brand-image through customer trust and conflict resolution.Supported sales representatives by preparing and fulfilling sample orders.Managed multiple tasks and resolved conflicts independently.Contributed to operations analysis to improve quality and efficiency.

Beverly Hills, California, United States

Welcome attendees at entrances and make everyone aware of Ground Control’s presence and purpose.Lead team patrols in event zones at designated times.Operate a two-way radio and perform emergency medical calls.Listen attentively to respond immediately to emergencies.Assist distressed individuals when they are in need of a helping hand.Encourage attendees to seek medical attention when necessary and escort them to first aid centers.Exercise proper protocol when approaching and assisting attendees in need of medical attention.Recognize the signs of overdose, dehydration and discomfort when observing large groups of people.Stay knowledgeable of all event details.Understand evacuation procedures and locate safe refuge locations prior to the opening of each show.Offer exceptional customer service.Help attendees with a positive attitude and nonjudgmental outlook.Interact professionally with all levels of individuals in a courteous manner.Communicate effectively and enthusiastically while meeting new people.Share sensitive subject matter in-person and digitally.

Riverside, California, United States

Assist the Retail Store Manager in planning and implementing strategies to attract customers.Coordinate daily customer service operations (e.g. sales processes, orders and payments).Track the progress of weekly, monthly, quarterly and annual objectivesMonitor and maintain fleet inventory.Analyze sales results to create strategic operational changes to increase business profitability.Evaluate employee performance and identify hiring and training needsSupervise and motivate staff to perform their best.Coach and support new and existing Sales Associates.Monitor retail operating costs, budgets and resources.Suggest sales training programs and techniques.Communicate with clients and evaluate their needs.Analyze consumer behavior and adjust product positioning.Handle complaints from customers.Research emerging products and use information to update the store’s merchandise.Create reports, analyze and interpret retail data, like revenues, expenses and competition.Conduct regular audits to ensure the store is functional and presentable.Make sure all employees adhere to company’s policies and guidelines.Act as store’s representative and set an example for staff.

Palm Springs, California, United States

Los Angeles

• Worked promotion and press releases for radio and venues• Created Excel reports on social media marketing campaigns • Monitored over a 100 local & international social media profiles• Assisted executives with marketing campaign needs• Volunteered to work events such as “Fools Gold Day Off”

Fullerton, Ca

Summer School for Nonprofits is an organization founded under the purpose of providing workshop opportunities for teaching, guiding and strengthening nonprofit organizations by assisting in reaching their goals and endeavors.• Event coordination of a week-long event for non-profit professionals.• Social media marketing & outreach.• Assisted with press release content. • Organized data pool utilizing excel to find creative solutions.

Greater Los Angeles Area

Artist marketing, management and development.Demographic, geographic, and psychographic research.Review of music for artist representation.Social Media development & marketing.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Bachelor’S Degree, Communications Entertainment Tourism

Activities and Societies: Phi Kappa Tau Fraternity, Entertainment Tourism Club