Kyle F. Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

• Manages and grows an assigned book of government customers in North/South Carolina
• Responsible for full-cycle sales engagement and deal management
• Handles back-end processes including part creation, bid pricing, and delivery logistics

Chicago, Illinois, United States

• Managed a book of business within the SMB segment
• Responsible for increasing revenue earned from my book, achieved through targeted upsellsand selling additional Grubhub services to restaurants
• Reduces merchant attrition through trust-building and creative problem-solving

Chicago, Illinois, United States

• Coordinated with internal and external stakeholders to launch restaurants on the Grubhub platform
• Managed and onboarded 80-100+ accounts monthly using Salesforce and other software
• Participated in pilot projects to facilitate increased revenue and merchant satisfaction
• Presented department-wide trainings on merchant-facing Grubhub hardware

• Discovered customer needs and matched them to UScellular products and services
• Utilized internal lead generation sources to meet and exceed assigned sales goals
• Participated in local events to establish UScellular’s presence as a member of the community
• Supported customers and reduced churn risk through problem resolution

Madison, Wisconsin Area

• Helped oversee company’s learning and development program, including implementation of newUScellular initiatives across 10 store locations
• Responsible for onboarding new hires and training on UScellular’s policies, procedures, and backendsystems, and maintaining relevant documentation
• Assisted sales managers with customer escalations by serving as a subject matter expert on processes and procedures

• Responsible for in-house, drive-thru, and phone orders including custom bakery orders
• Specific successes include implementing an updated point-of-sale system to improve operational efficiency
• Reduced product waste via daily and weekly inventory record-keeping

Whitewater, WI

• Managed The SweetSpot’s brand and social media presence on Facebook and Instagram
• Responsibilities included content creation, customer engagement, and brand discussion
• Communicated marketing goals across the company

Whitewater, Wisconsin

• Served as administrative assistant to department director
• Responsible for hiring and scheduling of employees, ensuring continuity of services, and creating more efficient policies, procedures, and services
• Implemented a new system for internal documentation and staff communication, including training curriculum to transition new hires to their departmental roles