Kyle Weis Email & Phone Number

Roxbury Township, Nj, Us

Morristown, Nj, Us

New Jersey, United States

Responsible for developing a business plan, vision, and strategy to create the best customer experienceContent Writer/ Manager on all social media platforms (currently on Instagram, Tik Tok, eBay, & Mercari)Responsible for managing and administering sales through e-commerce (eBay & Mercari), and physical (Trade Shows & in-persons) Responsible for managing logistics, evaluating value & organizing stock.

New Jersey, United States

Work closely with Colgate-Palmolive leadership to build accurate and updated knowledge base for both internal and external usage.Responsible for creating, editing, and updating knowledge base educational content centered around product information, with direction from Colgate leadership and subject matter experts. Administer, maintain, and update training guides, reference manuals FAQs, product pages, response guides, and any other resources available to the team.Collaborate with Data Analyst to overview weekly, quarterly, and yearly, voice of consumer data to determine trends in the business, which are then presented to Colgate Leadership to improve products and services. Act as Colgate SME (Subject Matter Expert) to assist agents on product related questions live with consumers.Key Accomplishments:Worked with Colgate to improve distribution & organization for historical and active recordsLaunched new brands (hello, shopsmiles, professional direct, CO. by Colgate & hum), and all new products into Colgate’s Reference tools.

New Jersey, United States

I currently manage the social media marketing response and support team for one of our premiere clients. The team responds to posts on Facebook, Instagram, Twitter, review Sites, receive phone calls, and answer chats in a full omni-channel support environment. I am responsible for agent schedules, training, and host a daily meeting where I provide open coaching sessions and answer any questions when needed. I meet with our client leadership weekly to go over performance, ongoing projects and offer an updates needed.

Meadowlands, Nj

Supported Head Trainer in training classesRan individual trainings for Social Media agents

Greater New York City Area

Rockaway, New Jersey

Worked within the projector division searching for leads and improving upon their current marketing plan.

Paramus, Nj

• Certifications: Water Safety, Lifeguard, AED, CPR, First Aid• Conducted swim classes including all forms of swim strokes for all ages

Ridgefield Park, Nj

• Established a comprehensive marketing plan for a new product release• Conducted market research to support marketing plan direction based on competitive product analysis • Created and delivered final presentation to C-level management team

Randolph, Nj

• Certifications: Lifeguard , CPR, First Aid• Head Lifeguard responsible for swimmer and pool guest safety• Responsible for the pool maintenance

Rockaway, Nj

• Supervised campers in assigned group• Lead and organized activities for campers, encouraging group participation• Reviewed camp group behavior with head counselor