• Managed relationships between business leadership and global digital, technology, and data (DT&D) team for Cargill• Enhanced user experience by identifying and developing process improvements, reducing major incidents by 90%• Collaborated with service delivery managers, solution integrity advisors, solution owners, application management support leads, business relationship managers, and project teams to ensure successful deployments• Ensured service continuity of steady state service delivery processes• Supported the super user network to facilitate user education, as well as best practices• Coordinated with business stakeholders and global DT&D on system outages/enhancements• Advocated for business units to escalate issue resolution and root cause identification• Streamlined processes with my colleagues in NA, LATAM, EMEA, and APAC regions to improve user experience• Advised on SAP roles/personas, working closely with technology governance, risk, and control leads• Prepared new super users by leading steady state service introductions, including continued learning sessions

• Implemented ERP systems and provided training services to clients for SABIC Innovative Plastics• Lead Project Manager for a team that successfully executed 500+ projects• Managed multiple projects at a time; collaborated daily with process engineers, central engineering, plant management, EHS specialists, and reliability engineers to implement capital improvement projects• Instrumental in the expansion of existing business sectors and development of new business, leading directly to company growth• Revised processes, recognized best practices within the company, and client organizations• Collaborated with developers, collected data relevant for implementation, made recommendations for client systems; led project teams on SAP implementation for 8 manufacturing sites in North and South America

As principle founder and managing partner of Eco-Tek Professional Cleaning Solutions, LLC, I recognized a need for industrial and commercial cleaning services in Western Kentucky. I entered into a partnership to found Eco-Tek Professional Cleaning Solutions, LLC in 2011.Eco-Tek services an extensive list of clients including financial institutions, medical offices, and manufacturing facilities. The company offers a suite of specialized services including emergency and incident cleanup, routine cleaning services, post-construction cleanup, facility services, and permanent on-site janitorial staffing.