- Recorded all collection notes in database and internal ticketing system for hundreds of high-profile financial services accounts, ensured accuracy, timely updates, and comprehensive documentation of all interactions- Managed sizeable collections portfolio for multiple financial services clients; communicated with clients via phone, email, and written correspondence, resolved payment issues and negotiated payment plans and settlements when necessary- Conducted credit assessments and evaluations of new and existing clients, analyzed financial statements, credit reports, and other relevant information, determined creditworthiness- Collected and analyzed data related to client credit and payment behavior, prepared credit reports and summaries for review by senior analysts and management

-Develop positive relations with donors, volunteers, organizations and the public in the greater Delawarearea- Cultivate and solicit donations from individuals, groups, corporations, and organizations- Plan, organize and facilitate fundraising activities and events; engage with vendors and volunteers- Respond to donor inquiries with accurate and timely information, secure donations, provide donors withrequested information and documentation- Schedule and deliver presentations to diverse audiences; prepare and submit plans, projections, andreports to the leadership team

-Assist with the development of Intramural Club Sports policies, procedures, and establish rules- Submit permits and requests; manage and maintain game schedules, coordinate with sport facilities- Collaborate with team captains to enforce leadership responsibilities and identify appropriatecompetition opportunities- Maintain and update Intramural Club Sports documents, update waivers, permits, contacts, andschedules- Serve as liaison between Intramural Club Sports and fraternity leadership

-Supervised pool area, detected safety concerns and practiced preventative lifeguarding-Demonstrated professional manner, empathized with guest and swimmer experience- Effectively communicated with children, parents, guardians, and the public; quickly and efficientlyresponded to member questions, comments, and concerns- Patrolled pool, maintained cleanliness of the facility and equipment, performed daily maintenanceduties-Tested pool environment for proper chemical measures

-Initiated multiple aspects of basketball camp programs for over two hundred participants; coached andtrained program assistant coaches and players- Coordinated development and promotion of program, assessed player skills, assigned positions;created lessons and drills to reinforce integrity, work ethic, sportsmanship, and personal growth-Organized, scheduled, and maintained regular practice schedules- Communicated effectively and timely with Camp Director, parents, players, and administrators- Determined game strategies, designed plays toward individual players and total team capabilities- Performed administrative duties around eligibility documents, inventory, and logistics- Conducted parent meetings and supervised assistant coaches and volunteers