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VALUE PROPOSITION► I am highly effective in client management, with experience delivering results providing support to customers, building relationships, and sustaining growth.► My goal is to join a world-class organization in a client management role.SUMMARY► Engaging leader possessing a winning blend of experience meeting customer needs across SaaS, website development, digital advertising, copywriting, email marketing, and content marketing.► Leverages a unique mix of strategic and analytical expertise, consistently exceeding performance goals by aligning talent and effort with customer needs. LEADERSHIP HIGHLIGHTS★ With RubyLaw, manage a portfolio of 20 key accounts, employing strong customer success and time management skills to make a strong first impression and solve client challenges.★ Led marketing projects for clients at Beck & Stone, with a focus on designing and implementing websites and HubSpot solutions. Supervised two direct reports.★ In a prior role with David C. Cook, introduced a customer experience that improved inbound sales leads by 30%. Supervised three direct reports.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲Specialties: SaaS, Digital Marketing, Marketing Campaigns, Team Leadership, Project Management, Customer Success, Voice of the Customer, Client Issue Resolution, Revenue Growth
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Customer Success ManagerRubylawColorado Springs, Co, Us
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Senior Client Experience AssociateRubylaw Jun 2023 - PresentUnited States★ Manage a portfolio of 20 key accounts, employing strong customer success and time management skills to make a strong first impression and solve client challenges★ Collaborate daily with cross-functional teams to troubleshoot issues, manage deadlines, and enhance the user experience★ Conduct customer training webinars for law firm marketing teams via RubyLaw Live to provide training and teach clients to utilize RubyLaw effectively★ Provide comprehensive technical directions during team training sessions, enhancing overall understanding and customer satisfaction☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT RUBYLAWRubyLaw is a Content Lifecycle Management platform that enhances productivity for law firm marketing teams.
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Director Of TechnologyBeck & Stone Aug 2021 - Feb 2023United States★ Gathered and communicated the Voice of the Customer to technical personnel and business stakeholders.★ Supervised a team of two direct reports developing and launching websites and digital marketing solutions for clients, achieving milestones and deliverables on-time and within budget.★ Improved collaboration between departments in a startup environment by establishing discipline, processes, and best practices. Migrated the team to Asana to improve workflow and project management across the organization.★ Lowered contract formation and sales cycles by 30% through the use of new tools and resources.★ Promoted HubSpot CRM to clients as a way to optimize sales pipelines, build sales and marketing campaigns, and manage customer information.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT BECK & STONEBeck & Stone is a brand management consulting firm that specializes in creative services. -
Digital Marketing DirectorDavid C Cook Nov 2017 - Aug 2021Colorado Springs, Colorado Area★ Orchestrated and executed digital strategies and campaigns centered on lead generation, digital advertising, copywriting, email marketing, and content marketing.★ Supervised three marketing managers supporting the launch of new products.★ Transitioned the Marketing team to HubSpot and trained team members on digital marketing tools and strategies.★ Administered a $100,000 budget for Facebook advertising campaigns that generated 2 million engagements, launching a book from a New York Times bestselling author to capture over $1.5M in sales.★ Developed the digital marketing strategy for a content marketing website. Led design, layout, SEO, email marketing, and creative visuals for a site that now has over 80,000 monthly visitors and 40,000 email subscribers.★ Improved inbound sales leads by 30% through a new customer experience.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT DAVID C. COOKDavid C. Cook is a nonprofit Christian publisher that develops and publishes Sunday school materials and curriculum, as well as fiction and nonfiction books. -
Marketing ManagerOutreach, Inc. Mar 2016 - Nov 2017Colorado Springs, Colorado, United States★ Supported the design of layouts while developing Facebook and email marketing campaigns to reach more than 17 million monthly users of a mobile app.★ Responsible for Paid Social Media with a budget of $200,000.★ Leveraged demand generation campaigns to secure over 100,000 qualified email leads.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT OUTREACHOutreach develops print and digital content for churches and church leadership teams, including magazines and websites. -
E-Commerce ManagerK&H Manufacturing Jul 2013 - Mar 2016Colorado Springs, Colorado, United States★ Designed and launched an e-Commerce website using Magento that produced over $500,000 in sales and earned the Google Trusted Store certification.★ Established a product Q&A system on the site that reduced customer support calls by 50%.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT K&H MANUFACTURINGK&H Manufacturing is the largest dedicated producer of heated pet products in the nation.
Kyle Berg Skills
Kyle Berg Education Details
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Theology (Honors)
Frequently Asked Questions about Kyle Berg
What company does Kyle Berg work for?
Kyle Berg works for Rubylaw
What is Kyle Berg's role at the current company?
Kyle Berg's current role is Customer Success Manager.
What is Kyle Berg's email address?
Kyle Berg's email address is ky****@****ook.org
What is Kyle Berg's direct phone number?
Kyle Berg's direct phone number is +171995*****
What schools did Kyle Berg attend?
Kyle Berg attended Oral Roberts University.
What are some of Kyle Berg's interests?
Kyle Berg has interest in Small Business, Writing, Computers, Backpacking, Photography, Travel, Spanish.
What skills is Kyle Berg known for?
Kyle Berg has skills like Marketing Strategy, Photoshop, Wordpress, Social Media Marketing, Web Design, Lightroom, Social Media, Online Marketing, Online Advertising, Indesign, Google Apps, Windows.
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Kyle Bansberg
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Pci Dss Expert | Sr. Manager & Pci Qsa At Lbmc | Cybersecurity Speaker & PodcasterRhinelander, Wi2eastbay.com, lbmcinformationsecurity.com -
Kyle Edelberg
San Francisco Bay Area
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