Most senior IT leader at BioUrja, responsible for overseeing global IT & OT operations and serving as the security officer across all divisions. Accountable for defining and driving IT strategy, architecture, and processes across eight countries, with a focus on scalability and implementing best-in-class infrastructure solutions. Leads the design, sponsorship, and execution of new technologies, ensuring alignment with a nimble and evolving business model.Developed and implemented BioUrja's comprehensive information security program, tailoring policies and technologies to match the risk profiles of various business lines. Collaborates with executives to assess security posture, perform risk analysis, and ensure regulatory compliance. Manages the global IT budget, providing strategic forecasts and identifying cost-saving opportunities across IT, OT, and cybersecurity.

Led the reorganization of the department by eliminating outsourced support teams and optimizing headcount, resulting in annual personnel cost savings of $175,000 while boosting end-user satisfaction from 72% to 98% within a year. Spearheaded significant architectural upgrades, introduced new policies and procedures, refreshed equipment, and enhanced security measures.

Oversaw daily infrastructure operations and architectural design, ensuring scalability and long-term growth for systems such as servers, storage, messaging, networking, data integrity, backups, and security. Assisted the Director of Infrastructure and CIO with strategic project, budget, and environmental planning. Served as the senior technical liaison between the infrastructure and applications/BI teams, while also providing technical guidance to all departments and executive management.Acted as the primary SOX/SSAE compliance officer for the infrastructure team, ensuring 100% compliance with both internal and external policies. As principal security architect, collaborated with executive management and teams to drive security initiatives. Conducted quarterly cybersecurity training sessions for end-users, promoting best practices. Also responsible for overseeing infrastructure integration procedures during M&A operations.

Provided leadership to IT personnel and collaborated with the CIO and IT Director to build a best practice-centric environment from the ground up. Implemented critical processes and procedures new to the organization, including Change Management, Technical Documentation, and Infrastructure Monitoring. Worked closely with Executive Management, Operations, Project Management, and Application teams to identify and prioritize institutional needs, develop cost/benefit analyses, create IT budgets, schedules, and capacity plans.Redesigned key infrastructure systems—including Active Directory, Citrix, Virtual/Physical, Datacenter, and Networking—to ensure long-term scalability and viability. Took a "Rip and Replace" approach to phase out outdated technologies, particularly in storage and backup systems. Served as the primary technical resource for server-based systems such as VMware (5.5), BackupExec, Veeam, Exagrid, WSUS, KACE, Active Directory, Exchange 2010, and Citrix.Additionally, played a pivotal role in transitioning from an in-house IT department to an outsourced model, transferring system design and operational knowledge to ensure a seamless transition.

Oversaw the development, maintenance, and optimization of key functional areas, including Server & Network Infrastructure and the GLND Americas Service Desk. Managed daily operations for approximately 130 virtual and physical servers across North America, encompassing operating systems, network connectivity, Compellent SAN, HP Blades, and various applications.Directly managed a team of three Sys Admins, three Help Desk Technicians, and the Network Lead, overseeing tasks and projects related to security, data integrity, messaging, and infrastructure design. Co-managed off-site datacenter activities alongside the Network Lead, focusing on design, maintenance, and long-term expansion strategies.Served as the primary technical lead for a multi-domain Active Directory and Exchange environment across North America. Led all GL Noble Denton VM environments, leveraging ESX 4.1 (Cisco UCS) and ESXi 5.0 (Production Servers). Acted as the administrative lead for GLND Change Control Processes, ensuring implementation and compliance, and represented North America on the Global Change Advisory Board.Contributed to the design of new documentation and audit processes, including HIPAA compliance. As Mobility Manager, oversaw BES management, mobile device contracts, rate plan negotiations, and implemented an end-of-life strategy to transition company Blackberry devices to Android phones and tablets.

Oversaw the support of 8 local physical and 11 virtual servers, 3 regional servers, and 4 regional VoIP systems, with a focus on HP, Cisco, and 3Com hardware. Managed Windows Server environments (2000/2003/2008) and a Citrix Presentation Server 4.5 environment. Led SQL administration and maintenance plans, and played a key role in designing and supporting disaster recovery operations and failover to colocation.Administered network and VPN infrastructure across 60 nationwide nodes using SonicWall solutions and worked with ISPs to optimize bandwidth and reduce costs. Acted as the IT representative on acquisitions, including the successful integration of a $280 million subsidiary (7/2011), ensuring smooth incorporation into the corporate systems infrastructure. Managed routing, profitability, cost-saving initiatives, and various IT projects.Worked with vendors to develop and implement technology solutions that aligned with company strategies. Led software training during acquisitions, upgrades, and refreshers for third-party software applications. Assisted in the creation and enforcement of 404 Sarbanes-Oxley standards and procedures, and supported internal and external audit committees during semi-annual and annual SEC audits.Developed standard operating procedures for hauling divisions to reduce overhead, increase productivity, and improve tracking and reporting on vehicle and personnel costs. Administered company content filtering to optimize bandwidth usage and enhance employee productivity using SonicWall solutions. Supported mobile device management via Blackberry Enterprise Server and a BYOD approach for iPhone and Android devices.

Worked as a small business consultant and handled all technical support for small business customer’s desktops, servers, and software applications at the direction of company owners relying on HP, Dell, and Gateway hardware. Assisted with the design, purchase, and implementation of desktops and servers to meet customer requirements both functionally and financially. Maintained hosted Exchange server providing e-mail for approximately a dozen local customers.

While a student, I worked as an independent technology consultant for local businesses building and providing server and desktop solutions to assist with a more streamlined technology approach for small clients. Also assisted with the management and maintenance of several local restaurant and bar point of sale systems including Digital Dining and Aloha.

Provided campus wide support for intranet infrastructure including DSL modems, cable modems, managed switches, and wireless infrastructure. Assisted students and faculty with the repair of both personal and university owned laptops and desktops. Authored technical documentation for A&M wireless intranet assisting students and staff with connecting to internal resources.

Handled server, pc, and network troubleshooting and repairs in a Windows Server and Novell Netware environment.

Utilized Autocad to perform basic drafting duties including drawing revisions for the TransColorado Pipeline As-Built drawings.

Managed and maintained all field equipment for the survey department including inventory, purchasing, and repair.