Kyle Mclean Email & Phone Number

• Responsible for leading a team to manage the day-to-day engagement with over 11,000 trade waste customers to ensure the protection of people, assets, treatment processes, maximise reuse of wastewater by-products and.
• Lead a high achieving team of people, by promoting and delivering excellent service standards in accordance with business objectives
• Lead a team of field-based trade waste officers providing customer service to and monitoring regulatory compliance of over 11,000 customers across industrial and commercial trade waste in South East Water’s region.
• Ensure appropriate systems are in place to maintain customer and trade waste data and to enable efficient and accurate workflow.
• Drive development, delivery and evaluation of a range of high-level trade waste strategies, policies, projects and initiatives to optimise and implement best practice in the trade waste field.
• Using systems and programs, including financial, procurement, people, records, auditing, risk assessment and reporting, to progress and monitor organisational and employee performance and achievement, to ensure.

Responsible for leading a team of 4 Trade Waste Officers to manage the day-to-day functions of Trade Waste to ensure the protection of people, assets, treatment processes and the environment by ensuring compliant trade waste is discharged into the sewer network.This includes managing a team of trade waste officers to directly engage with customers in the.

• The key point of contact for industrial trade waste customers to establish strong business relationships, negotiating trade waste consents, monitor trade waste discharges, carry out pricing assessments and assist in.
• Assess trade waste applications against concentration, mass and flow limits, discharges of prohibited substances and consider environmental issues
• Check material safety data sheets (SDS) to help identify chemicals held on site that have the potential to be discharged to sewer.
• Inspection of pre-treatment apparatus to ensure compliance and determine enforcement measures and processes to manage non compliances
• Ensure trade waste contracts adequately protect the sewerage system, personnel, processes, recycled products and comply with our regulatory requirements
• Monitor customer’s compliance with their trade waste contracts and in conjunction with the relevant manager or expert, take appropriate action to resolve non-compliances in a timely, reasonable and customer focused.

Bendigo