Kyle Bolender Email & Phone Number

Kirkland, Wa, Us

Seattle, Washington, United States

- Strategic partner to the Chief of Staff and Deputy CEO of Capital Delivery Mega Projects, providing thought leadership and policy recommendations across diverse programs, projects, and initiatives.- Liaison between the Chief of Staff's support team and three division directors, leading coordination of key department initiatives and process improvements. Implements changes to streamline workflows, enhance communication, and improve efficiency, using tools like SharePoint and Microsoft Planner.- Leads automation and documentation of division processes to improve cross-collaboration and maintain consistency across projects. Developed a GIS point map dashboard to track capital projects, key contacts, and data on prime and subcontractors.- Coordinates administrative and technical tasks with internal and external stakeholders, including agency staff, elected officials, consultants, and local/state/federal agencies.- Supports Executive Director and Deputy CEO by managing calendars and serving as backup to the Senior Executive Assistant during absences.- Oversees special projects for the Chief of Staff and Deputy CEO, ensuring timely completion, managing 50-100 tasks in Microsoft Planner, and handling purchases while monitoring departmental budgets.- Researches and drafts memos, presentations, and materials for the Federal Transit Authority, external agencies, and the Board of Directors.- Leads and coordinates employee recognition programs for a department of 250 employees. Organizes staff meetings, team-building events, and other department activities.

Redmond, Washington, United States

- Simultaneously coordinate 3rd-party vendors for ongoing internal research product testing, and intellectual property (IP) events for Meta's Reality Labs (over 1,000 hours/month of coordinated work) with an IP risk-averse mindset.- Implement standard operating procedures to minimize the risk of leaks, theft, or loss of Meta confidential property- Develop clear operational plans for third-party vendors outlining daily expectations and responsibilities for each project, ranging from a few days to several months.- Collaborate cross-functionally and support ongoing program improvement through partnerships with internal business excellence teams, strategy and counsel, using Asana project management software.- Delegate the creation of standard operating procedures to program leaders, leading to the development of a centralized Google Drive hub for training materials, templates, and operational procedures, resulting in a 50% reduction in information-related training time.

Redmond, Washington, United States

Seattle, Wa

- Managed multiple ongoing event projects for 17 offices, leading a team of professionals for Seattle, Bellevue, and Redmond offices with a combined employee base of 6,000 and event attendee count ranging from 20 to 2,000+- Prepared and executed comprehensive operation plans to support special events in collaboration with Facebook Business Partners, resulting in a successful and secure event execution.- Conducted regular meetings with cross-functional partners to understand and address unique needs for each event.- Oversaw the development and day-to-day operations of a team of 6 direct reports and contract teams of 2-40, ensuring a seamless and secure event experience.- Conducted office-wide training programs and onboarding sessions for current positions and the brand ambassador program, resulting in increased employee engagement and performance.- Implemented change management strategies with leadership to develop and maintain COVID-19 operational expectations, tracking progress using Google Suite Sheets and Docs to maintain team cohesion and consistency.

Seattle, Washington

- Remotely managed the reception desk operations of 8 offices in Seattle, Washington; Los Angeles, California; Denver, Colorado; and Vancouver, British Columbia, ensuring seamless and efficient front-line operations.- Collaborated with North American leads and cross-functional teams to support the documentation and standardization of operating procedures across Facebook offices, leading to improved consistency and efficiency.- Identified knowledge gaps and growth opportunities, and devised clear action plans to address challenges and drive improvement.- Conducted on-site interviews for potential reception candidates, ensuring the hiring of high-quality team members.- Implemented a reception program to address the needs of rapidly growing Facebook offices in the Pacific Northwest, which involved onboarding and mentoring 6 reception associates. The program resulted in improved job performance and elevated employee satisfaction.- Collaborated with software engineers to automate the internal employee lookup tool, resulting in reduced communication errors and improved efficiency across the organization.

Bellevue, Wa

Pullman, Wa

Kirkland, Washington

Redmond, Washington

Redmond, Washington

A Sales Leader for American Eagle is a key holder and/or leader on duty (LOD/MOD).

Master'S Degree, Communication Leadership, 3.7

Concentration in strategic and organizational communication.

Bachelor’S Degree, Strategic Communication

Concentration in public relations with an emphasis on communication in technology.

Direct Transfer Associate’S Degree, Liberal Arts And Sciences/Liberal Studies