Kyle Bradwell Email & Phone Number

Charlotte, North Carolina, United States

Windows Domain administration support and setup including GPO creation and modification in order to meet client requests support HIPAA complianceAzure support for user account, policy creation and implementationHyper-V configuration and support for Domain controllers and required application servers to support dental practicesInstallation of RMM software on client endpoints for monitoring and management of eventsRemote Desktop setup and configuration for secure remote access to on-prem computersInvestigate potential breaches and implement mitigation for Office 365 accountsTroubleshoot WAP and network switch issues, make modifications as neededSetup, configure and support Multi-Function Printers connected locally and via hardwired or wireless network connectionRemote support for Windows 10 and Windows 11 desktops and laptops including patch managementProvide on-site client support for move / add / changes, including break / fix issuesCitrix remote application support VMWare Horizons support for thin-client devicesFirewall modification to assist with traffic shaping, including web site filtering Working with credit card readers to support PO

Charlotte, North Carolina Area

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

Fort Mill, South Carolina

Greater San Diego Area

MS SQL 2005 Database administrator for ERP systemBlackberry Enterprise Server administrator for multiple Microsoft Exchange SystemsMonitored LANs and WANs as well as made changes and recommendations to optimize efficiency of systemsDeveloped and implemented technology fix asset management solutionSupported multiple Active Directory domains

Experienced manager with 10 direct reports responsible for their annual reviews, training and development to ensure a high level of technical professionals for the clients and meet the dynamic challenges of the technology industryNegotiated technical support contracts with clients which resulted in a 20% profit increaseEstablished and executed business technology standards for desktops, laptops, printers, LANand WAN connectivity as well as network infrastructure, streamlining internal support and saving $3000/yr in IT administration costsCreated and recorded client as-built documentation which increased client satisfaction support by 60%

Implemented virtual servers, laptops, desktops as well as wired and wireless LANDesigned active directory schema and applied group policy objectsInstalled and configured Microsoft SQL Server to support accounting and donation softwareInstituted backup and data verification procedures

Designed, configured, ordered, and installed newly deployed servers to productionMaintained server inventory documentation which assisted in keeping project time lines intactDiagnosed and resolved server issues involved with call-center consolidation and data center migrationParticipated in a cross departmental collaboration in the creation of architectural design, server availability and cluster configurationImplemented schedule of new software application releases to the enterprise

Executed technology based solutions to increase on-site user productivity by 75%Initiated and documented data center standards which improved data center capacity by 40%Directed the capacity management and power consumption of technology equipment to control the facilities’ stability and support continued data center growthDesigned and implemented new physical security schema that exceeded current security standards in turn initiated security review of all critical environmentsDesigned technology infrastructure and implemented facility monitoring software used by organization's data centers nationwide, which provided preemptive alarms to reconcile anypotential events from occurring and established a centralized observation center for all data centers and lowered facility operational costs by 35%

Managed the relocation project to new facility, tasked with designing the company’s new data center, LAN/WAN, centralizing IT support, telecommunication architecture and security access, saving the organization $3,100/yr in IT administrative cost and increased user productivity over 80%Setup, designed and maintained technology systems for local office location and all remote job sites locally and nationally that included the configuration of telecommunications and networkaccess, which provided company continuity as well as redundancyMonitored backup operations and accountable for data restore as well as data integrity for removable mediaMaintained hardware and software inventory using customized MS Access data base to track IT assets and created reports for strategic planning on upgrades and refresh initiativesDesigned, implemented and supported Citrix Server Farm