AeroLeads people directory · profile
Kyle Dirks Email & Phone Number
Instructional Services Specialist (Training Coordinator)
at
University of Iowa Health Care
1 work email found
@geico.com
2 phones found area 641
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Instructional Services Specialist (Training Coordinator)
Location
Coralville, Iowa, United States
Company size
Who is Kyle Dirks? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Kyle Dirks is listed as Instructional Services Specialist (Training Coordinator) at University of Iowa Health Care, a with 6137 employees, based in Coralville, Iowa, United States. AeroLeads shows a work email signal at geico.com, phone signal with area code 641, and a matched LinkedIn profile for Kyle Dirks.
Kyle Dirks previously worked as Revenue Cycle Representative - Urgent Admissions at University Of Iowa Hospitals &Clincs and Customer Service Orientation Supervisor at Geico. Kyle Dirks holds Bachelor Of Arts (B.A.), Geoscience from University Of Iowa.
Company email context
Email format at University of Iowa Health Care
This section adds company-level context without repeating Kyle Dirks's masked contact details.
{first_initial}{last}@geico.com
86% confidence
AeroLeads found 1 current-domain work email signal for Kyle Dirks. Compare company email patterns before reaching out.
Profile bio
About Kyle Dirks
Kyle Dirks is a Instructional Services Specialist (Training Coordinator) at University of Iowa Health Care. He possess expertise in microsoft word, earth science, microsoft office, microsoft excel, teamwork and 6 more skills. He is proficient in Spanish. Colleagues describe him as "Kyle is absolutely amazing. He is upbeat and great at everything he sets his mind to. I enjoyed working with him immensely. He will be a valuable asset to any company lucky enough to hire him. "
Listed skills include Microsoft Word, Earth Science, Microsoft Office, Microsoft Excel, and 7 others.
Current workplace
Kyle Dirks's current company
Company context helps verify the profile and gives searchers a useful next step.
University Of Iowa Health Care
13 roles
Kyle Dirks work experience
A career timeline built from the work history available for this profile.
Instructional Services Specialist (Training Coordinator)
Revenue Cycle Representative - Urgent Admissions
• Analyze and verify patient demographics, insurance eligibility and financial information for accurate claim submission and reimbursement.• Review accounts and initiate pre-certification, pre-authorization, referral forms and other requirements related to managed care.• Advise patients and/or family members about their healthcare accounts and link patients to available funding sources, if needed.• Identify and report undesirable trends and reimbursement modeling errors or underlying causes of incorrect payment.• Maintain a high-level of accuracy to meet productivity and quality requirements.• Identify trends and/or work processes for potential process improvements.• Review and analyze report data to provide status updates to leadership.• Communicate with providers, patients, internal departments, co-workers, and coordinators to resolve issues.• Work with court system to provide time sensitive documents and ensure that deadline dates are met and remain compliant.• Maintain extensive knowledge and expertise based around payer regulations/policies, financial classifications, and assistance programs.
Customer Service Orientation Supervisor
•Monitored associate’s phone performance to maintain compliance and insurance regulatory procedures across multiple states.•Designed and implemented call handling resources to insure accurate call handling execution.•Analyzed agent results to target quartile gaps to promote new hire associates out of training.•Responsible for ongoing results based metric management through analyzing metric gaps and implementing action plans.•Developed an onboarding process for new hire associates during transition into permanent positions from orientation. •Mentored prior phone associates working towards supervision goals and coaching styles.
Dec 2019 - Nov 2023
Customer Service Supervisor
•Completed targeted one on one career coaching with team of 10 phone associates to promote advancement.•Ran mentor program that assigned high performing associates with new hires to target turnover, engagement, and professional development of both parties. •Coached a team of 10 fourth quartile associates to 1st quartile results with in first 90 days of placed with the team.•Coordinated office wide engagement events and participated in ‘Fun Committee’ to increase office morale. •Responsible for ongoing and rapid response training on new company procedures and processes.
Jun 2019 - Dec 2019
Sales/Service Supervisory Preparation Program
•Piloted new job role to create a hybrid supervisory position for future candidates to determine the best job fit.•Analyzed countrywide training material and audited 500 calls for selling execution to develop new call handling guidelines and procedures for increasing policy retention. •Conducted the first 15-day orientation pilot team to expedite 30-day training process into 15-day timeline with 100% success rate. •Trained one on one with performance monitoring team to gain daily required call monitoring skills using Verint Knowledge Management Systems. •Completed Lean Six Sigma White Belt Training.
Nov 2017 - May 2019
Jul 2016 - Nov 2017
Server/Waitstaff
Iowa River Power Restaraunt, The
• Guided guests through menus while demonstrating knowledge of the food, beverages and ingredients• Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff• Training new employees to acquire the skills they need to perform their job competently
Jul 2015 - Nov 2018
Server/Waitstaff
Three Samurai Japanese Restaurant
• Help patrons select food and beverages by presenting menu, offering cocktails, and suggesting courses• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies• Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special dietary needs
Apr 2012 - Jun 2015
Brand Associate
• Represent the brand by providing customer service and maintaining presentation standards• Answer questions about products, services, and merchandise; organizing shelves and ensuring customer satisfaction• Perform cashier duties by conducting sales transactions and exchange/return merchandise
Jun 2012 - Jun 2013
Server/Waitstaff
• Serving food, drinks, and accommodating the every need of customers in a friendly manner• Efficiently relay all food orders to the kitchen and/or service bar through the POS terminal• Present the check to the customer and accept payment, make correct change, or complete card transaction
Nov 2010 - Jun 2012
Customer Service Representative
Shopko
•Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving issues quickly and efficiently•Built long-term customer relationships and advised customers on purchases and promotions•Helped drive sales goals and achieve monthly quotas
Sep 2007 - Aug 2010
Crew Member
• Communicate clearly, quickly, and politely with guests to ensure correct order is served to customers• Prepare products while following all preparation, health, and safety standards• Initiate and complete transactions quickly and accurate while maintaining an accurate cash drawer
Sep 2006 - Jun 2007
3 education records
Kyle Dirks education
Bachelor Of Arts (B.A.), Geoscience
Bachelor Of Arts (B.A.), Psychology
Business
FAQ
Frequently asked questions about Kyle Dirks
Quick answers generated from the profile data available on this page.
What company does Kyle Dirks work for?
Kyle Dirks works for University of Iowa Health Care.
What is Kyle Dirks's role at University of Iowa Health Care?
Kyle Dirks is listed as Instructional Services Specialist (Training Coordinator) at University of Iowa Health Care.
What is Kyle Dirks's email address?
AeroLeads has found 1 work email signal at @geico.com for Kyle Dirks at University of Iowa Health Care.
What is Kyle Dirks's phone number?
AeroLeads has found 2 phone signal(s) with area code 641 for Kyle Dirks at University of Iowa Health Care.
Where is Kyle Dirks based?
Kyle Dirks is based in Coralville, Iowa, United States while working with University of Iowa Health Care.
What companies has Kyle Dirks worked for?
Kyle Dirks has worked for University Of Iowa Health Care, University Of Iowa Hospitals &Clincs, Geico, Iowa River Power Restaraunt, The, and Three Samurai Japanese Restaurant.
How can I contact Kyle Dirks?
You can use AeroLeads to view verified contact signals for Kyle Dirks at University of Iowa Health Care, including work email, phone, and LinkedIn data when available.
What schools did Kyle Dirks attend?
Kyle Dirks holds Bachelor Of Arts (B.A.), Geoscience from University Of Iowa.
What skills is Kyle Dirks known for?
Kyle Dirks is listed with skills including Microsoft Word, Earth Science, Microsoft Office, Microsoft Excel, Teamwork, Customer Experience, Time Management, and Research.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Kyle Dirks you were looking for.
View similar profiles
