Director Of People Operations
Austin, Texas, United States (Remote)
● Provided coaching, advice, and strategy to all levels of seniority from the c-suite to entry-level employees at varying frequencies● Facilitated the development of employee growth plans that feature career mapping, self, peer, and manager assessments● Facilitated organization-wide ‘All Hands Meetings’ on a weekly basis that included key departmental reports, presentations, and a dose of practical philosophy● Developed and managed LOOP’s career development, full-cycle recruitment process, onboarding process, compensation, and performance management, diversity, inclusion, equity, and other human resource practices● Created and implemented HR processes that enabled the organization to scale from 40 FTE to over 100 FTE while achieving company goals in an OKR framework● Conducted 20+ exit interviews and used feedback to generate action plans for improvement at every level● Monitored employee engagement/satisfaction and development of 100+ employees while providing 1-1 coaching and group initiatives to build on strengths and address poor performance● Facilitated the development of an operational workforce plan, and company/department structure● Conducted investigations regarding performance management as well as violations of our company's conduct standards with discretion● Developed and facilitated workshops, training sessions, and policy guides for managers and team members● Maintained the relationship with our employee benefits provider and continuously regularly reviewed our benefits offerings and total compensation package● Structured and managed recruitment, onboarding, employee benefits, and payroll for over 100 employees in over 12 countries● Developed performance-oriented policies that align with, and enhanced,LOOP’s mission and core values