Kyle Kramer-Dove Email & Phone Number

Washington, DC, US

Provides strategic direction and vision for software product development in alignment with AccessOne's overall goals and objectives. Collaborates closely with executive leadership to understand the business objectives and translate these into an actionable product roadmap. Oversees the end-to-end development lifecycle and GTM strategy, from ideation.

Responsible for the direct ownership of the core platform product strategy and go-to-market delivery as well as providing overall guidance of UI/UX strategy. Provides leadership to a team at varying career levels consisting of product managers aligned by vertical and UI/UX designers. Regularly conducts product discovery, product planning and delivery.

Remote

Reported directly to the Vice President of Product Management & User Experience in the leadership role responsible for planning, executing, and maintaining operations and support for our customer-deployed products and solutions. Collaborated with the cross-functional teams to identify and recommend organizational and operational improvements. Planned for.

Remote

Created automation tooling/SaaS applications for new client onboarding resulting in a reduction of a typical onboarding time of 2 weeks now taking only a matter of minutes without the need for operational intervention.Partnered with the VP of Product to focus on the end-user experience, needs and features that drive a road-map that delivers the client’s.

Held responsibility for providing the centralized planning, direction, and control required to meet the cost, schedule, and performance goals throughout the life-cycle of all SMB client Go-to-Market initiatives. Continuously evaluated all products in terms of how they perform relative to each other, how that relative performance suggested the company.

Provided leadership to a team of client success managers consistently maintaining a 98% retention rate and 15% or greater conversion rate in B2B SaaS financial solutions. Drove employee behavior by creating monthly incentive/sales contests based on opportunity such as lead conversion, product penetration, and other areas identified to close market gaps..

Orlando, Florida Area

Hired, trained, and supported Account Executives in vertical specific industries to better serve the segmented franchise market. Reviewed and monitored monthly sales results and employee scorecards to determine any performance management actions.Played key role in constant 20% organizational growth through revamp of training curriculum, revised.

Simultaneously led all new-hire and continued learning activities across the organization while managing the quality assurance of monitored client interactions. Initiated ‘universal’ quality evaluation process across all business units streamlining report and trend analysis. Successfully led the implementation of a 100% virtual new-hire product sales.

Deland, Florida

Functioned in senior-management role of 200+ team members with physical operations in three states and remote operations across the U.S.Developed motivational programs that included incentives, contests, and compensation plans leading to an overall employee satisfaction rating of 97%. Successfully led enterprise implementation of a system GUI transition.

Generated a minimum of 109% of annual revenue goal for B2B sales over entire span of role earning several awards and recognitions for top sales leader. Provided sales leadership to team of exempt account executives with less than 11% attrition. Designed and implemented new training program improving product positioning that was utilized across the.